Daggie
Last year I thought I would give it a…
Last year I thought I would give it a try. Bad idea. No trial, but 1 year subscription. I found app completely not useful, I had to manually enter the results from my health tracker. What a waste of time. It might be useful for someone, definitely not for me. Requested removal of my account, uninstalled the app, forgot about it. Checked subscriptions on my Google account, all clear. This year out of the blue I am being charged for another year of subscription, and being asked for a proof of cancellation. Avoid those cowboys, they try to sneaky pinch into your money. Unclear, unethical, suspicious behaviour.
Response from EffectoSep 24, 2024
Dear Daggie, We’re sorry to hear that the Effecto app didn’t meet your expectations and for the confusion regarding your subscription. Uninstalling the app does not automatically cancel a subscription, which is why you were charged again. Subscription cancellation needs to be done directly via our support team if purchased through our website. We apologize for any misunderstanding. Please contact us at [email protected] with your account email and, if possible, your order number if you have any more questions. Sincerely, Team Effecto