A personalized plan to improve focus and create your ultimate routine. Daily 5-minute lessonsdesigned to improve your focus, productivity, boost your confidence and eliminate overthinking. Weekly progress reviewsto monitor your achievements and keep you on track. Mental health tipsto help you better control your thoughts and emotions. Tailored habit-building strategiesto help you build better habits and adopt positive lifestyle changes. Get my plan
Effecto (effecto.app) has 1,679 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Also known as
effecto.app
Website
effecto.app
Category
Mental Health
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
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The app is just a vast expanse of emoji feelings and different things for you to spend ages to get trapped tracking. It offers no actuall support towards ADHD.
Also, even after cancelling the free trial, they still tak money from your account. You cannot unsubscribe via Apple Apps. It is a scam!
Response from EffectoOct 7, 2024
Dear Michelle,
Thank you for sharing your concerns with us. We’re sorry to hear that you feel the Effecto app didn't provide the support you were looking for. Our goal is to help users track and understand their emotions and habits, but we understand that the experience might vary for each individual. Regarding the subscription issue, if you’ve canceled but were still charged, it’s possible that the subscription was purchased directly through our website. Please contact us at [email protected] with your account email and, if possible, the order number, and we’ll look into this for you.
Sincerely,
Effecto team
YO
Yeni O.
Avoid
Avoid! I don’t ever remember signing up to the app (was probably done in error) and have never used it. I saw money leave my account and contacted customer service straight away. They said they don’t offer refunds. So annoyed as in this economy this shouldn’t be the only option. Feel like I’ve been robbed blindly.
Response from EffectoOct 7, 2024
Dear Yeni,
We’re sorry to hear about your experience with the Effecto app. We always strive to make our subscription process as clear as possible, including how sign-ups and charges work. We understand how frustrating this situation can be, especially in today’s economy.
We’re here to assist you with any further questions or concerns. Please reach out to us at [email protected] with your account email and, if possible, your order number, so we can take a closer look and provide more detailed assistance.
Sincerely,
Effecto Team
CB
Conor B.
Avoid
Cancelled subscription. Never used the app once. Charged over 40 pound three months later. Said they don't do refunds. Essentially stole from me twice. Avoid like the plague
Response from EffectoOct 7, 2024
Dear Conor,
We’re sorry to hear about your experience with the Effecto app. We understand how frustrating it can be to encounter charges after canceling a subscription.
Please reach out to us at [email protected] with your account email and, if possible, your order number so we can investigate further and provide assistance.
Sincerely,
Effecto Team
BE
Beccy
Don't waste your money
Not really useful, just another thing to forget to do. It isn't clear that you are signing up for a subscription, not just a block of time, so make sure you set a reminder to cancel before you are charged again. Also, you aren't able to manage your subscription in the app so you have to email to cancel.
Response from EffectoOct 3, 2024
Dear Beccy,
Thank you for your feedback regarding the Effecto app. We’re sorry to hear about your experience, and we understand your concerns about subscription management. We're working on improving clarity during the sign-up process and making it easier to manage subscriptions.
If you need further assistance, please reach out to us at [email protected] with your account email and, if possible, your order number, and we will gladly help resolve this for you.
Sincerely,
Effecto team
CH
Christina
Charged several times despite cancellation
I cancelled my subscription in January. Now we are September and I just realised they have charged me every three months despite my cancellation.
I’ve contacted support who says they can’t refund and that they referred my case to a «support specialist ».
Watch out for this app!
Response from EffectoOct 1, 2024
Dear user,
Thank you for sharing your feedback regarding the Effecto app. We're sorry to hear about the issue you've encountered with your subscription. Our team is currently investigating this matter, and we are working hard to resolve the situation.
Please include your account email and, if possible, your order number in your message when contacting [email protected] if you have any more questions.
Sincerely,
Effecto team
IG
Imogen G.
Not necessarily ADHD centred
This app would be brilliant as a daily tracker, however even with the notifications as someone with ADHD this gets overwhelming and the app isn't as engaging enough to stick to using it. Unfortunately I removed the app and forgot it existed until I was billed for an annual subscription which is around £40. This is my own doing as in the policy it was pointed out to me that deleting the app etc does not cancel a subscription and a refund can not be issued. There are other comments about this online being problematic and potentially predatory for ADHD individuals.
I would however suggest to Effecto that the app needs to develop further to help those who are neuro divergent. Potentially more engaging content, not a tick list but some form of interactive activity. I think if it was more visually interactive it would definitely live up to the £40 per year. I'd also suggest altering the inability to unsubscribe via the app if you have subscribed via online. Many individuals who have ADHD will not remember or find it overwhelming to have to email the team to cancel. This is why I deleted the app, I thought that would do it as there wasn't an option for me to unsubscribe. A comment trait in ADHD is forgetting important tasks etc and I think something to aid reminding users their renewal coming up would be beneficial to the app/Effecto customers, I believe the transparency would keep customers. I hope this helps if someone reads it ☺️
Overall the app works and is a great tracker, unfortunately it just didn't work for me. I get engaged at the beginning and lose interest over time. I think more development is needed but it is a good starting point.
Response from EffectoSep 29, 2024
Dear Imogen,
Thank you for your thoughtful feedback on the Effecto app. We appreciate your insights, especially regarding the challenges faced by individuals with ADHD and the need for more engaging content. Your suggestion about incorporating interactive activities and enhancing the visual aspect of the app is valuable, and we’ll be sure to pass this along to our development team as we continue to improve the app.
Regarding your experience with the subscription, we apologize for any confusion and understand how overwhelming this can be. While it’s outlined in the policy, we are reviewing ways to make the cancellation process smoother, particularly for neurodivergent users. Your idea of adding reminders for renewals is an excellent point, and it’s something we will consider for future updates to improve transparency and user experience.
If you need any further assistance or have additional feedback, please feel free to reach out to us. Kindly include your account email and, if possible, your order number in your message when contacting [email protected] for further resolution.
Sincerely,
Effecto team
JR
Jayashree R.
As pointed out in one of the previous…
As pointed out in one of the previous reviews, I have also experienced the same just about a couple of hours back.
I never subscribed but they have taken money from me. The app has deducted £24.49 from my account. I didn’t have any email to say that you have requested for subscription neither I have an Apple subscription for this. I have emailed them now. I have no idea how they got my bank details!
Response from EffectoSep 27, 2024
Dear Jayashree,
We sincerely apologize for the inconvenience you’ve experienced. We understand your concern regarding the unexpected charge, and we’re actively working on ensuring that this issue is resolved. It’s possible that there may have been a mix-up with the subscription process, and we want to investigate this further for you.
Please include your account email and, if possible, your order number in your email when contacting us at [email protected] so that we can promptly assist you in resolving this matter.
Sincerely,
Effecto team
CK
Caroline K.
I never subscribed but they are somehow…
*update: despite this seemingly apologetic and helpful response from Effecto, in private they have emailed me to say “
Unfortunately, all sales of digital products are final and non-refundable unless the product failed to be delivered due to a technical fault on our end.
Since the item was correctly delivered, we are unable to issue you a refund.
Also, if you have any active subscriptions, I make sure that they are canceled so that no further charges will ever occur. You may still use your plan until your current subscription ends.”
TO BE CLEAR: I CLICKED A LINK FOR A FREE DOWNLOAD AND THE LINK DID NOT WORK. THIS IS NOT MY AGREEMENT FOR YOU TO TAKE £24.99 A MONTH FROM ME. WHAT DID I ORDER? SHOW ME RHR PROOF
I never subscribed but they are somehow taking money from me. I don’t have an account but &24.99 leaves my bank every month and I don’t know how to stop it. I have not got an Apple subscription or even an account with them. I have emailed them and challenged via my bank but they are still taking money. It’s a disgrace. I once - once! Followed a link and clicked for what they described as a free download - and now apparently I am duty bound to pay them for the rest of my life without a get out clause. I have no idea how they got my bank details must stop.
Response from EffectoSep 26, 2024
Dear Caroline,
Thank you for bringing this to our attention, and we’re very sorry to hear about the frustration you've experienced with the Effecto app. We want to reassure you that we're working on resolving this issue.
Based on your description, it sounds like you might have an active subscription with us directly through the Effecto app, even if it’s not connected with an Apple account. We take this very seriously, and we’d love to help resolve it as quickly as possible.
Please email us at [email protected] with your account email and, if possible, your order number so we can investigate the issue and stop the charges.
Sincerely,
Effecto team
