Ged
Previously removed review!
By review below was previously removed, apparently for breaching guidelines but it’s not clear to my why that is. Make of that what you will! “Same old story it seems. Signed up to free trial, got charged for a month, cancelled, got charged a month later. “This app added no value for me, but I was willing to try it out for free. “I emailed them to cancel my subscription, which they confirmed. A month later and £40 is taken out of my account. I forward on the email I received confirming my cancellation and have thankfully received my refund.”
Response from EffectoMar 28, 2025
Dear Ged, Thank you for sharing your feedback, and we apologize for any confusion or frustration you’ve experienced. We understand how important it is to have clear communication about cancellations and renewals. We are currently working to improve our notification system to ensure better transparency for all users. We’re glad to hear that the issue was resolved, and we appreciate your patience in this matter. If you need further assistance or have any other questions, please feel free to contact us at [email protected]. Kindly include your account email and, if possible, your order number for quicker resolution. Sincerely, Effecto Team