Edible ArrangementsReviews of ediblearrangements.com

I ordered a box of berries for my mother for Mother’s Day. Order confirmation said the berries would be delivered on the 10th of May. Whole weekend goes by, my box doesn’t show up. I finally track down the box, it was sent to a FedEx store front instead of delivered to my mother. She went to pick the up today and the berries are rotten. FedEx doesn’t refrigerate packages, so my $100 box of berries is ruined. So incredibly bush league and unprofessional. I want my money back, but of course I can’t get a hold of anybody from the company. Will never use their “service” again.

Ordered flowers for my out of state mother in-law for Mothers Day. What arrived were a bunch of half dead flowers. Filed an on line complaint using their web site but have not heard back. There wasn't a phone number for customer service. DO NOT USE THIS COMPANY!

Need to fire whoever you have coming up with commercial ideas. They have been increasingly horrible. The DNA one was just gross to make light of. You're rightfully getting dragged on reddit for it. Do better. I will not be ordering from you while you continue to push out garbage like that.

I ordered for my mom for Mother’s Day (spent over $100!) It was supposed to be delivered on a Friday, but was NEVER delivered. When I contacted customer service they told me they wouldn’t charge me a re-delivery fee! What! It wasn’t even delivered yet and I already paid for delivery! They could not help me at all! They were not even able to tell me when it would be delivered, only telling me to contact Fed-Ex. I will never be ordering from them again!

Ordered a fruit arrangement for my uncle coming out of hospital. From the start the website kept giving me errors and customer service was very poor. The Hamilton store was very useless to say the least. They kept telling me that someone would follow up and no one did. Then the driver called and went to wrong address and wanted to leave it outside! When I called my uncle he was home. The driver did not know where he was going and wanted to leave this at wrong address. Lesson learned! Will not be placing any future orders with this company. Worst customer service! Never called to apologize or offer a discount.

Very bad experience. Should be zero stars. Ordered a birthday treat for my wife to be delivered at her office. Put in a very specific address within the order form, but they delivered it to a completely different address, which delayed final delivery by one day. Called customer service, and they blamed FedEx's shipping policy and didn't even offer a partial credit, a coupon for a future order...nothing. Don't promise to do one thing on your website to get me to make a purchase, not follow through, then blame a shipping partner (that YOU contract with) as if you're at zero fault. What a joke of a company. Fool me once...don't worry, I'll never give you the opportunity to fool me again.

This store gives Edible a TERRIBLE reputation @@ 809 S Kings Dr, Charlotte, NC 28204 Please — read the reviews my son in law sent the arrangements while out of town. Had we only read the reviews. Looked at pictures. I called and complained for my son inlaw and spoke with someone that said email us the pics order number and your info. I did that on 3/14 the person said her name was NAY and they no longer answer calls from our phone numbers. Nay stated she would give full credit to be used at Edibile plus an additional credit for the time and trouble if we agreed to no refund. I have since email again and called from different numbers to no avail. They must have caller ID they will not answer calls from either of us now. I called now they dont have an employee named Nay. HOW insulting --- I have a call log and email I sent to Nay?? She Provided the email address of the true business owner Eugene Campbell at customerservice incrediblydesigned We will never use this location ..... and will tell others not to as well! On edible the order numbers do not coincide with an order they are able to track back to store #502 located at 809 S Kings Dr, Charlotte, NC 28204

If I had the option to give ZERO stars, I would. I ordered a birthday gift from Edible Arrangements, in downtown Minneapolis. 1) My order was NOT delivered 2) I called twice during normal work hours, but NO one answered 3) I left voicemails, but NO one got back to me 4) I submitted an online inquiry, but NO one got back to me Overall an AWFUL experience!!! Stay away from Edible Arrangements!!!