Edible ArrangementsReviews of ediblearrangements.com

Ordered an arrangement for my brother's birthday the night before from the website and wanted it delivered to his home 60 miles away...website is so discombobulated. you would think they would direct you to the location that delivers to his area, but no, so I did the best I could because it was the closest on the opposite side of the river. It wasn't so I was instructed to drive 40 miles to pick it up or they would throw it out...and NO refunds. NEVER will do business with Edible Arrangements again...

My daughter bought 2 cakes for me and my husband birthday. Delivery shoddy- Didn't have Helium Balloons . put in a stick balloon- Cakes were stale and frosting separated. Called up the local store and manager said to contact headquarters but she didnt have the phone number to get a refund which the manager said we had to go to headquarters to get the refund. Answering machine. No one calls you back. Just want to give a refund to my daughter yet it seems like headquarters doesnt exist??

Order was never delivered, I called 4+ times and they never answered the phone nor returned the voicemail I left. But you better believe they took my money!

Same day delivery? Nope. They take your money and don't even show up. They even have the audacity to mark as shipped. Overpriced Trash company

Absolutely horrible company. Please do not order anything from them. Check reviews - this company is borderline criminal.

Just received gift from edible arrangements. I’m disappointed for my spouse who paid for this! The strawberries are partly molded. The brownie is stale and had fallen apart. The box is little to be desired, chocolate all over the outside leaving you wondering. The packaging is cheap and is not sealed shut! If I could attach a photo, I would! I will be throwing this away and find a way to be appreciative to my spouse for the gift. It was given with love and will be received with love. No complaints will be made to giver!

Is my experience with edible bouquet in Tulsa? Oklahoma on Peoria is horrible. I had a problem with their delivery service last year. They didn't deliver on time. When we asked for delivery, we asked for certain time windows so that we can make the day plan. Ned, they were supposed to be there before noon. They didn't get there till after 3. Run my whole day so when I called up to complain about it. And ask him if they could do better. I got told by the manager that I was threatening them. So when I went back this year for Valentine's Day and paid a $150 for another arrangement. They wait until 4 days before Valentine's Day and they call me back up and say we're not gonna purchase your order because you threatened us last year. The only reason I've filed a complaint with them is because they told me that they were gonna be there at a certain time on delivery and they did. So that's what the manager is saying that I threatened her because I followed a complaint with him. Not only did the manager call me up 4 days before Valentine's Day this year, but then she had 2 or 3 people that was in the background and I couldn't even understand what she was saying. This was horrible customer service. Horrible customer experience. I've been doing business with edible bouquets often on for the last 5 or 6 years. It's always a problem. It's always a problem. The manager there even the regional managers. They just don't care about customer service. This is one of the worst experiences with anybody, so I want everybody to know. Do not use edible bouquets. They are horrible they don't care about their customers. They don't care about being on time with their deliveries. And then when they're gonna give me a refund on my $150 purchase. It's gonna take 5 or 6 days for me to get it. So it'll be after Valentine's Day. This is a company. That obviously doesn't care about how they treat their customers.

I called my local Edible Arrangements Store to place a Valentine's Day order to my daughter in Maryland. I was happy that I was able to interact with Jordan at the Camillus, NY store at 5384 W. Genesee St. I have used this store exclusively for my business with Edible Arrangements and I have been lucky enough to be assisted by Jordan each time. She is the epitome of what EXCELLENT customer service is and it is a pleasure to work with her. The Camillus store and Edible Arrangements is fortunate that she is their representative. She always goes the extra mile to insure that you are getting exactly what you want to make that gift extra special. You immediately know from her tone and attention to detail that she cares about the product, the customer, and satisfaction.