EchoPark AutomotiveReviews of echopark.com

It was great. I came in a lil skeptical about pricing and what I really wanted but TJ helped me out so much. She made sure I was happy with my purchase and made it super easy. Thank you so much TJ you were awesome.

I was initially concerned about buying a vehicle from EchoPark due to the reviews on this site. I am glad we trusted our instinct and gave them a chance. We bought a 2015 Jeep Grand Cherokee Limited at the San Antonio, Texas location. We worked with Tino Caballero and Martin Johnston. To say I was impressed is an understatement. They took a lot of time with us, were very patient, answered all of our questions in a a thorough knowledgeable way that we had not experienced in other dealerships. Bottom line... I would give them a chance. Thanks, EchoPark!

My wife and I bought a car from Echo Park in Houston. Working with TJ Evans was a great buying experience...the best that I have ever had. Echo Park was a very relaxed atmosphere and it made the whole process very enjoyable. I will definitely tell all of my family and friends about Echo Park and TJ Evans. I will never go anywhere else...what a great concept! Regards, C. Lee & M. Lee

After purchasing a vehicle I quickly cancelled the Gap coverage and Paintless Dent Removal coverage which were deceptively added to the purchase. After several e-mails and phone calls for the past few months, I have still not received a refund for the $849 that is owed to me. They will not even accept my calls anymore.

My son bought a truck here. Thank goodness my husband was available to help him with the final paperwork. The finance guy had sold him on a "care package" that would've significantly increased his loan and took advantage of a young man buying his first vehicle. Now we are dealing with delay after delay while attempting to get the title so that we can register the vehicle. Echopark makes nothing but excuses. It has been over two months and still waiting. All we get is apologies but no action. Customer service after you sign the dotted line is atrocious.

It's a scam! The finance company is the car dealership and warranty company! The make there own rates! Watch out!

My wife and I had a very pleasant experience with EchoPark Automotive in Houston, TX. Our sales rep John Nguyen was very patient with us. We are the type to look at a lot of cars to see which one best fits us for the price. I think we looked at 15 cars narrowed it down to 2. Test drove the 2 cars and then could not decide. Said we would think about our choices and would come back next week. They did not press us. We thought about it, made a decision and came back 2 days later. The car was still there so we purchased it. it took about 2 hours and we were out of there with our new to us car. If we buy another car I'm sure this will be the first place we look at. The cars are as is. If they have the mats you get the mats. One of the cars only had one key. So make sure you ask a lot of questions and get what you want. Again a very pleasant experience.

Purchased a Lincoln MKZ on the 29th of September 2019 in Grand Prairie; it was home for a few days and noticed fluid in the passenger floorboard. I attempted to contact my salesperson using the email he provided on his business card without response. I took the car to a local dealership where it stayed in the shop from the 2nd of October - 25 to have the evaporator core replaced. I've got to pay for insurance and have the 1st payment due all while not being able to drive the car. Vehicle only came with one fob and I got to purchase a new one, security code was not provided and was told it would be located and and mailed along with a $25 gift card because the car was not detailed on the date of purchase; still waiting on the gift card and factory set code.