Eat CleanEat Clean is here to offer healthy meal delivery services. Providing fresh and well-balanced meals to Florida, New York, and everywhere in between, our fresh meal delivery service will bring you a large variety of nutritious foods that are as delicious as any home-cooked meal. Eat Clean’s healthy meal delivery service caters to various diets, so you’ll still have control over your lifestyle and ensure you enjoy every meal. Sign up today for a more delicious and nutritious diet at only the most affordable prices!
Eat Clean (eatcleantogo.com) has 564 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Paige
Food is good but they recently updated their website and now even when you skip meals, or try to, you still get charged and receive meals. I have tried to skip meals for three weeks and have been unable to do it. Their customer service is not good. No one can help when you finally do get a hold of someone and there is no way to send an email. I will be cancelling my subscription if I am unable to get this rectified.
Crystal P.
I’m honestly beyond disappointed with my experience. I recently switched to this company from a different meal delivery service and I’ve had nothing but problems. Two weeks ago I attempted to login to my account and check my meals to find all my choices for the next couple of weeks had been reset and the website had completely changed. My account no longer allowed me to pick my meals although I could see what meals were available. Above the meals said 0/12 meals saved with no way to change or modify this. I called customer service and the first agent eventually hung up on me after I expressed my frustration that there was no attempt made to communicate to customers there would be a website update coming and a possible disruption in service. After I called back, the second agent had to keep putting me on hold while they tried to figure out how to fix my account. Eventually I was told they needed to contact the IT department and I would hear back in a couple of hours. Later that day I received a voicemail my account was fixed and I was finally able to pick my meals for that week. The next week, the backup card was charged for my order with no attempt for my primary card to be charged. Not the end of the world and at least I received my food. The week after that, which would have been delivered 12/25, no order was charged or showed up and my account just said “stopped” on it even though I had chosen my meals and the primary card attached to the account was good. When I called and asked customer service why my order was not delivered and why my account has a stopped status, nobody could give me any information as to what happened. Two days ago I tried to login to my account and pick my meals for the upcoming week and once again I cannot pick any meals. There are no plus or minuses on any of the menu items and no way for me to add, remove or edit saved meals. I called in to customer service and was transferred to IT which eventually led to a voicemail informing me that no one is available to assist me at this time. I called back earlier today and talked to an agent who had me email over a picture of what my account looks like and I still have not heard back and have no way of choosing my food for the upcoming week and I’ve been working on this for two days with them now. The entire reason I use meal delivery is for the convenience and this has been a nightmare.
Benjamin D.
Anyone who is thinking about joining geteatclean don't do it. They are not professional at all. You don't know if or when you will receive meals. The customer service and support is non existent. They don't care. If you don't belive me check the reviews on trustpilot and reddit. I gave them several chances and they failed. If they had better customer service they wouldn't be bad but the problem is its horrible. I am doing a dispute with my bank on charges today. Spend a little more with a different company so you won't have to worry about the customer service and when your meals are going to arrive. Geteatclean is not worth your time trust me. Look at the reviews
Raj M.
Looks like they are scammers. Ordered my food which never got delivered. No one answered my phone and email reply said they are checking with my order after sending atleast 10 emails. I'm not sure how others really had a great customer service from the other reviews.
Nastashia
Update: Everything I said originally about taste and price are true. The communication aspect has changed. They charged me when I skipped. I called to get a refund before it was sent out, they stated they fixed the issue. Then I recieved an email a couple days later that it was going to be sent. My charged was not refunded. Trying to contact them after this seemed impossible. I canceled my membership even though I enjoyed the meals. I have tried several meal services and I always thought I was getting better meals every time. But Clean Eats has the best tasting meals. $10 per meal is not terrible. This company also doesnt charge extra for beef or seafood, which is amazing. The sea bass meal is, by far, my favorite. It has been easy for me to communicate with customer service and get things resolved. Skipping meals is easy, but just remember to do it on time.
Dennis
Exceptional food! The tuscan creamy chicken is amazing and gluten free. The price is very good at just $10 per meal. I appreciate the quality combined with the price
Anna K.
Food never came on time and would arrive days later. Food once came with mold on it. Customer service is terrible and never wants to truly help you. Most times they don’t answer the phone at all.
Rita
Great company , delicious food!
