Eat CleanReviews of eatcleantogo.com

great meals and great to work with!! Highly recommend!

All of the meals we received pretty much all tasted the same, whatever the seasonings were in them. Sorry, but worst food I've probably ever eaten!

I'd give the company a minus 10 if I could. Extremely difficult to get contact on phone. Charged for foods I did not get. Need $180 returned to my credit card. Cust. Service says they can't. They say they will take off $ for future orders but never did The cauliflower and fries meal was unedible. They were going to credit me. Never did, but sent the meal again this week, charging me for it. So frustrated Want to quit but afraid that Ill never get my money back. Food generally good, but cust service horrible and billing dept incompetent. save your money and time , I'd recommend using other food delivery service

EatClean is my 2nd meal delivery service. I started with Freshly years ago and became reliant on a meal plan due to my work schedule combined with weight management needs. When Freshly stopped service, I researched options and found EatClean. Over the past year (roughly) I have had a good experience overall. The meals have been surprising in a good way. Even items I was hesitant to try have been quite good. The caloric content is great and they have many healthy options for different types of diets (Keto, Vegetarian, etc). I have had a couple of delivery issues, but each time I was able to speak with someone at the company who was able to help me. No company is perfect, but the few issues I have had were handled politely and to my satisfaction. Only real drawbacks that I think could vastly improve this experience is 1) an app. The website as not terribly easy to navigate and I miss the ease of ordering and tracking with the app I had with the previous service. I've mentioned this to customer service and was led to believe it might be in the cards in the future. Definitely hoping for that. And 2) I do not find the nutrition facts to be as complete as I'd like. It would be nice to have all macros listed (and a barcode as long as we are making a wish list!). Sodium in particular would be nice to have included. The website says that items have roughly 500mg so I use that on my dietary app but would prefer to be more accurate. I plan to continue with this service for some time unless anything were to change that was not to my liking.

Yummy delicious healthy meals!! Love the variety in recipes weekly and that there’s meals for different diets. The meals are good portions and very delicious too!

The customer service is mostly terrible. There is one lady that gave me her number and she was addressing my concerns about my mushroom allergies, but then she stopped. Their website has no way to mark that you have a mushroom allergy. I had to contact them many times to finally get ahold of someone. She said that she added my mushroom allergy in the system, but the system still chooses plates for me that have mushrooms in the ingredients. Additionally, there have been 4-5 plates so far that have mushrooms in them, but do not list mushrooms in the ingredients. I have contacted support multiple times about this and they flat out don't respond any more. Now I am experiencing my food being delivered a day late, and barely cold. It was supposed to be here yesterday and it's 24 hours later and nothing. I will probably reject it at FedEx. Again - I told their support about this. I see that their support team is opening my emails, but they are not responding. I deserve better than being sent poison with seemingly no care from the company. Shame on them.

We’ve been trying to cancel for over a week because they delivered twice and charged us twice in one week. Food was okay. Just okay. No one returns calls or emails.

Worst Customer Service.. Actually NON EXISTENT CUSTOMER SERVICE. I gave it a try for a few weeks. Always had issues but no one ever answers the phone. After many rings line gets disconnected. Food is OK but the packaging is excessive and contrary to what they claim, they do not pick it up or recycle it. A real disservice to the title 'Eat Clean'