EasyshipReviews of easyship.com

This was my first experience with Easyship. And of course because this was my first time, there was a snafu. Fortunately the expert customer service team was able to resolve the issue in only a few days. Wonderful to do business with. Regards Paul Martinek

Among the most responsive Customer Service Team I have come across so far.

The shipping has been great, and the customer service has been good, although not truly 24/7 as advertised.

Great service, I use it for my Dog Ear Bookmark Business.

Processing & paying for shipments has never been easier or quicker for me (& no more waiting in line at the PO anymore). Plus, they have never tried to force me into any contract or commitment. When I need them, they're right where I can find them. I have never had any problems with the company. I have trusted in it & will continue to.

Quick and easy

Easyship has been very easy to work with and manage which makes our business run more efficiently. Creating and tracking shipments is simple, and the integration with our Big Commerce store works well too. The support team has been helpful and quick to respond when issues arise. Thanks Easyship!

Strongly not recommend easyship, I select easy ship to do my shipment from HK to Australia, I submit the label and payment on 14/2/2022, then I chose the SF express pick up service cause I’m already left HK, I select the pick up time and the courier has been no show, the second time the SF courier came and suggest my parent take my shipment to SF store straight away instead of the pick up, so they didn’t pick up my shipment, due to COVID-19 in Hong Kong, it was lock down so my shipment has been pause until April when thing get better, I have been contact to easy ship staff to follow up my situation, at the end the easyship staff recommend I take my shipment to the store then I asked her, will the label I paid before will expiry if my parent take it to SF express after 1 month, she reply there will be no expiry coz I paid, then my parent ship it in April, the original piece I put in easyship is total 81 pieces of cloths, shoes, but the SF express courier said if I ship all of it, it will be triple time of the cost I paid to easyship, then the courier took as much as the cloths of weight where cost close to I paid, I paid to them is $1664, end up the shipment fee is $1475, so I still have $189 left in account, now I received a mail from other staff of easyship that I have a negative balance of -$1272, said that is a adjustment, I didn’t check the account in easyship because I have been communicated with the staff in easyship, after I received a email said the negative account, then I checked everything in the account and shockingly found out I paid on 14/2/2022 and 22/2/2022 my account become $0 where suppose my acc should have $1664, then they said my shipment got sent back, the system has shown the pick up is failed, how could I have sent back shipment when my stuff didn’t even got pick up? She said for the first charge is for my shipment sent back on 22/2/2022, I forward the email of the conversation I had with one of other staff in easyship for the courier no show on 21/2 and 22/2 came to tell my parent take my shipment to the SF store then left without taking my stuff how could ship back happen when stuff didn’t even take by courier, hopeless is I forward to her she didn’t even see it, I sent every of my evidence with the photo to them and after every reply to her with the proof time by time i am get very frustrating and disappointed with the service.