Eargo is an American hearing aid company based in San Jose, California with dedicated licensed hearing professionals and online guides to provide all the support you need on your hearing journey. Hear life to fullest with Eargo's medical-grade, virtually invisible, completely rechargeable hearing aids.
Eargo (eargo.com) has 317 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
eargo.com
Website
eargo.com
Category
Vision & Hearing
Location
Mountain View, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 56% of reviews.
Latest
Most recent review: July 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I can tell you from being an Eargo Max customer A FEW YEARS ago that the new and improved SE version is amazing. All the short comings have been addressed and the outcome is unbelievable.
The program sync and noise cancelling in my opinion the most impressive improvement. I can wear them in loud crowds without any issues
I recommend Eargo to all my family and friends.
Thank you so much for keeping me from getting divorced.
Response from EargoJun 19, 2024
Thank you for the review and the recommendation. We're so glad you’re enjoying your Eargo SE hearing aids and that you've stayed with Eargo over the years!
ZM
ZM
Good customer service
Good customer service
KA
Kelly A.
Excellent product in all respects
Excellent product in all respects. I purchased the Eargo 7’s about 30 days ago. Almost invisible to wear. Outstanding customer service. Easy to set up and are fully customizable for different environments. Priced well considering you’re getting state of the industry technology. The impact in my day to day life has been dramatic. Highly recommend.
FB
FB
Eargo 7 hearing aids are a great buy
Eargo 7 review
I have been wearing the Eargo 7 hearing aids for just over 3 months and so far am very satisfied with the sound and quality of these OTC hearing aids. I have mild to moderate hearing loss and have worn prescribed CIC hearing aids for over 10 years, so I can offer a good comparison between the two options.
Sound: The Eargos are my third pair of hearing aids and I find the sound to be as good as the sound from the hearing aids I bought from audiologists (both were high end Phonak brand). Adjusting to new hearing aids can take some time as the sound will seem a bit harsh and unnatural at first as your brain adapts to the sound. After I wore the Eargos for about a month I redid the Sound Match adjustment and have been very happy with the sound since. This is definitely one of the pluses of the Eargos as you can redo the basic Sound Match on your own and if you need help, it is just a phone call away. No need to run to the audiologist and you can repeat each test sound as often as you need to be sure you are hearing it.
Comfort: The Eargos are easy to insert and remove. They are not as perfect a fit as my old hearing aids made from a custom mold for my exact ear shape, but they are comfortable and nearly invisible. I prefer the sound with the closed petals (fuller, richer sound) and have persevered through the itchiness (it does get better, but you really have to keep wearing them and deal with the itchiness for a while).
Programs: I love that you can set up programs for a variety of hearing situations in these tiny hearing aids. Using ultrasound from your cell phone to do this is genius as most CIC hearing aids can’t be adjusted for different settings. I am using TV, Restaurant and Music and still playing around with the adjustments to find what I like best. At first, I would switch to the TV setting for watching television, but now I find the normal setting works fine for most shows and only switch when there is a lot of background music as in movies. The Restaurant setting is great and really does make conversations in noisy restaurants more enjoyable. I find the Music setting especially good for instrumentals. You can also adjust the volume, treble and base to your liking for each of these programs and enable Sound Adjust+ which I prefer.
Care: I have waxy ears and that was a problem with my custom hearing aids as I needed to take them to the audiology office often for a thorough cleaning. The Eargos are so easy to keep clean. I follow the recommended schedule and I bought the deep cleaning kit to start. You can find more alcohol wipes on Amazon for a very reasonable price and you only need a tiny bit of the putty for each deep cleaning.
Fit: It takes some experimenting with different sizes and style of petals to find the best fit, but they fit pretty well for something that isn’t customized for your ears. For my right ear, I wish there was a half size between the medium and large closed petals.
Case and battery life: Excellent! My Eargos last all day and I can get two days of charging without having to plug the charging case back in for a charge.
The one problem I have had with the Eargos is the pull thread and I see others have had the same experience. The pull thread for my right hearing aid has already come off. Fortunately, I can easily remove the hearing aid with out the pull thread (most likely because of the shape of my right ear canal).
VM
Vicky M.
These tiny little hearing aides are amazing!
These tiny little hearing aides are fantastic! I would even say better than my over the ear HA I got through my audiologist. Virtually invisible which I love and fit great. I can not say enough about the HA or this company. Help is a text or a phone call away. I highly recommend them and worth every penny. I will be getting another pair just as soon as I pay these off.
HA
Harry
Great devices for situational use
Call Mode: In call mode, voices are clear and easy to understand. The amplification for different frequencies is thoughtfully adjusted for high frequency hearing loss, enhancing communication during phone calls.
Audio Streaming Mode: The sound quality during audio streaming is excellent. It rivals the experience of high-quality music streaming. The frequency amplification in this mode is also tailored to fit high-frequency hearing loss.
Ease of Operation: Operating the earbuds is straightforward. A single touch or two consecutive touches on the touchpad allows users to control various functions. Importantly, the earbuds communicate with each other, meaning they are not operated individually. There is no separate phone or computer app to manage the earbuds - and there is no need for it!
Battery Life: The earbuds offer good battery life, lasting several hours on a single charge. While I did not run them empty, this duration should suffice for most daily use. Additionally, the earbuds recharge quickly. The charging case can fully recharge the earbuds up to four times before needing its own recharge.
In my experience, the Link By Eargo earbuds serve as an excellent complement to my existing hearing aids. The earbuds are user-friendly, versatile for phone calls and audio streaming, and discreetly function as hearing aids. While they provide great sound quality, naturally, they do not match the quality of self-fitting or professionally fitted hearing aids. The maximum 9-hour battery life would be insufficient for all-day use. I would recommend the Link by Eargo for occasional or situational use, especially if the primary hearing aids lack Bluetooth streaming capabilities. The Link earbuds would also be a good starting point for people who are not yet ready to wear hearing aids the whole and who would like to get started with situational use.
BH
Bryan H.
Eargo 7 is GO !
I first tried out a blank Eargo sample to see if I would like the device in my ears, that worked out well, so eventually after looking at other brands I decided on the Eargo 7. Reasons for this choice are: The device disappears in my ears so it cannot be seen (that's one of the best things), then I tried them out and after some experimenting with settings, getting use to the device in my ears I find my hearing is greatly improved, I can hear birds chirping and people talking from a distance (and understanding them) No more lip reading and falling back on stock answers and expressions. On a side note, I have almost gone to bed with them in my ears they are very comfortable! I recommend the Eargo 7's.
TO
TODD
I was searching for a couple of years…
I was searching for a couple of years for the right hearing aids then I came across the Eargo 7. I have had these 5 months now and love them, can’t wait to see what they come out with next