EargoReviews of eargo.com

I have been wearing Eargo products for the past 5 years. Despite not wanting to admit that I needed any hearing devices, my quality of life has greatly improved since getting my Eargos. The customer service is outstanding and only a phone call away. I recently tried the Eargo 7 and I'm very pleased with the improvements. The devices are very intuitive and I don't have to manually adjust the volume with certain TV programs or movies. I'm very happy with my Eargo experience and I think they are a great option to consider, even if you don't think that you need them.

Eargo hearing aids were the best choice for me. I like the way they fit my ears, perfect shape! The adjustment with my I-phone is excellent, simple to use! They stand with you after the purchase, with great follow up. Should have purchased years prior!

I finally bought these after years of saying “What?” and with some loving encouragement from my wife and daughter. The Eargo hearing aids are so small and discrete, I tried them right away and instantly loved them. Now I won’t go anywhere without them. I can now literally hear every word during my many conference calls, whereas before I used to have to figure out what people were saying based on context. And during restaurant meals, I am now an active participant, whereas I used to regularly tune out completely - with restaurant background noise, I literally couldn’t hear anything. The Eargos have been life changers. I totally love them and only wish I had gotten years ago!!

In the two months I've had my Eargos I've found I can understand my wife more clearly, join in conversations with friend without missing key words, watch TV at a normal volume and hear better in public places.

In December of 2020 I purchased a pair of Eargo 5's. Over the course of the two year warranty I had endless problems with the rechargeable batteries. The batteries kept losing charge hours so instead of getting 14 hours they were only lasting 6 to 7 hours per charge. Eargo replaced the units 3 times with new Eargo 5's. Each time it was the same issues. It happened a forth time about 3 months short of the warranty ending. This time Eargo sent a pair of Eargo 6's to take care of the problem. The Eargo 6's made it to the end oif the warranty, however the same problem occured in the right eargo 6 battery about 1 month after the original warranty ended. Additionally, the left Eargo 6 pull tab broke off with in 5 months after i received it. I spoke with Eargo customer service and they informed me that since I was out of warranty there was nothing they could do for me. They suggested that I spend another $645 to replace the unit. Long story short is that during the two year warranty I had continuous problems with three sets of Eargo 5's and one set of Eargo 6's. Great while they last but a very frustrating experience with Eargo in general. I would not purchase an Eargo product again and I would suggest to those considering a purchase to rethink their decision to spend well over $2000 on the Eargo products. Please read Eargo's reply to me which is basically saying Tough Luck.

Great product I've had the Eargo 5 devices in the past and have now purchased the Eargo 7s with great success. The support staff have given me great results with adjusting my devices to fit my needs

I have been wearing Eargos for around 3 years now. I own two sets. (Because I wanted to add the newer model. My original purchase is still working at 100%.) The customer service has been great since day one. The product works precisely as advertised. I did a lot of research before I bought a set of hearing aids. I did not want big, ugly hearing aids hanging over my ear announcing to the world that I’m officially old. I’ve been around loud equipment all my life & as a result have substantial self-inflicted hearing loss too early in life. The Eargos gave me better hearing with a discreet product. I hear with greater clarity. I was wearing them for a full month before my wife even knew I had them. They’re hidden very well. Very satisfied with the product, the company, the results.

The best hearing aid I have ever worn! Best quality, and customer service! Highly recommended!