Eric
I love Eargo
I love Eargo. They almost feel like there's nothing in your ear, they work great, they are easy to use, and, go figure, I can finally hear!!!
Eargo is an American hearing aid company based in San Jose, California with dedicated licensed hearing professionals and online guides to provide all the support you need on your hearing journey. Hear life to fullest with Eargo's medical-grade, virtually invisible, completely rechargeable hearing aids.
Eargo (eargo.com) has 317 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 6 reviews with 4 stars · Clear filters
Eric
I love Eargo. They almost feel like there's nothing in your ear, they work great, they are easy to use, and, go figure, I can finally hear!!!
Mark V.
Geat product. Awesome support.
JMB
I have mild-moderate hearing loss and wanted to try completely in the ear canal hearing aids. The previous pair I had was the more standard over the ear model. The Eargos are tiny, are easy to insert and fit relatively well in the canal, although they protrude out a bit. Sounds are well amplified, although I still have some trouble with conversations, even with tinkering with the different programs available. I still do not fully understand some words that people say during a conversation. The charger's profile is also compact and easily transportable in a purse. Cleaning and maintaining the aids is an easy nightly ritual. When purchasing the aids, I did not realize that there would be additional ongoing costs for the petals and the mic caps, which should be changed every 3 months. This is not stated in the promotional materials. Customer service and follow-up by email and reminders is excellent. The short tutorial videos are also excellent - concise and clear in instructions. Overall I am happy with the Eargo 7s, even if I still have some ongoing hearing deficits.
Response from EargoNov 24, 2023
We appreciate you sharing your Eargo experience!
Tim
Eargo, why not offer your hearing aids in skin tone colors (beige, tan, Lt Brn) instead of just black. For a light skinned caucasian male like me, they're not as inconspicuous as you think. My wife states they "stick out like a sore thumb," and "it looks like there is a bug in your ear." That's the only reason I returned them. Otherwise, I love everything else about them and awesome customer service! I'll be on the lookout for future releases.
Response from EargoJun 7, 2023
So sorry to hear that you returned your hearing aids. When seated properly, the Eargo hearing aid should be inserted almost completely in the ear canal, so the very back of the Eargo is flush with the opening of the ear canal and it should be virtually invisible. The ear canal appears quite dark since it receives little light, so the hearing aid is better camouflaged as it more closely resembles a dark ear canal. Other in-the-ear canal hearing aids (or molds) can make it look as if you have something plugging up your ear canal and appear unnatural. If the Eargo devices stick out, it could be due to a narrow or smaller ear canal. Glad that you loved everything else about your Eargos (including the support) and hopefully we can accommodate you in the future!
Lonewolff
If you have trouble hearing and considered hearing aids only to be put off by their exorbitant cost ($6000+), then you might want to give Eargo a try. For under $3000, you can get a pair of Eargo hearing aids without a prescription. They take a bit to get used to like any hearing aid would. But Eargo has exemplary customer service professionals to help you navigate all things Eargo. The best part of their customer service is they are all Eargo users themselves so they are able to give first-hand advice. As for battery life, I put them in in the morning and wear them all day without having to recharge them. They usually have about a 1/4 to 1/2 charge remaining when I get back home in the evenings. And the best part? They're nearly invisible to the outside world. Only you will know you're wearing them. They also come with 4 presets to help you hear better in certain situations, such as in restaurants, watching TV, or sitting in meetings. I typically don't wear them when using headphones, however, I did try them and was surprised that there was no feedback. Obviously, you will not be able to wear Eargo and earbuds at the same time. Bottom line, if you want an "over-the-counter" solution to high-cost hearing aids, you can't go wrong with Eargo. The only reason they don't get a 5-Star rating from me is because nothing out there can simulate our natural hearing when not suffering from hearing loss.
Response from EargoMay 4, 2023
We appreciate you recommending Eargo and sharing your experience!
Bob S.
Very prompt and positive response to questions and problems. Almost impossible to detect when wearing them. Comfortable to wear. Very good sound reproduction.
Response from EargoNov 9, 2022
Great to hear that you are enjoying the fit, performance, invisibility and support Eargo provides!