EargoReviews of eargo.com

I bought the Eargo 7 hearing aids after reading positive reviews in the NYT Wirecutter. I was getting my first pair of hearing aids and was drawn to the in-the-ear, yet unique "open-petal" design they offered. The price was quite reasonable, the sound quality was very good, and I found the app extremely intuitive and easy to use. And the customer support was exemplary! Including my first contact with Alexandra, the sales associate; Annie, the audiologist I worked with primarily; and the various folks who answered the phone and directed me promptly to the appropriate representatives. I also appreciated the occasional emails with helpful tips and reminders as I progressed through the initial adjustment period. Unfortunately, because of my unusual ear shape, I was unable to keep the devices, but even then, there was no pressure and the support through the return and refund process was superb. I would definitely recommend Eargo 7s and Eargo, Inc. to others.

I've had the Eargo 6 and just upgraded to the Eargo 7. They are practically invisible in my ears and work great. All done online, no office visits needed. Great customer service and follow-up.

I have bought 3 pairs of Eargo hearing aids because they work well and the service is fantastic. The cost is comparable to "discount" hearing aids but the quality of the sound is excellent. The company has always responded promptly to any questions or issues I have had. Highly recommend.

When I first heard about Eargo‘s from an ad on line, I became aware of the fact that they not just sold hearing aids, they followed up with a well designed customer service program. Eargo’s service includes a call from a hearing technician who will walk you through the hearing test, and the app settings, fitting, cleaning, and charging. You also can call Eargo with any questions at any time after the sale. The Eargo website covers every aspect of their product and is easy to navigate. My initial fear in wearing a hearing aid was that the sound would be tinny and voices wouldn’t be recognizable. But I was amazed at the sound quality from my Eargo 7 all in the ear hearing aids. It did take a week or so to get use to the fit and all of the sounds I was no longer hearing. The app works great when you’re in different environments. You can set up four separate personal programs on your cellphone, I set mine up as normal, restaurant, meeting and TV. I found that 90 percent of the time I used the normal setting , so it’s not like you’re constantly changing the settings. They also have a 45 day refund with no hidden restocking charges and they offer free return shipping. I have and I will continue to recommend Eargo’s, you have nothing to lose and lot to gain.

Eargo 7 is my favorite hearing aid. It is comfortable and easy to use, and the features are outstanding. The TV feature makes it more comfortable for my family to watch TV with me, and the phone feature makes it possible to hear various voices. With Eargo, I don’t worry about the units falling out. The area behind my ears is narrow, making it impossible to wear behind-the-ear models. Eargos are rechargeable; they don't require batteries. I have recommended them to several of my friends.

As a user, I've found the Eargo SE to be a remarkable improvement over previous models. The streamlined charging system is particularly noteworthy, with its smaller footprint and more reliable charging contacts. The clear LED indicators eliminate any guesswork about charging status or connectivity. The comfort factor cannot be overstated: The trumpet tips allow for extended wear without discomfort, and the promised 16-hour battery life holds true, ensuring all-day use without interruption. What truly sets the Eargo SE apart is its companion app. The Sound Match feature is exceptionally user-friendly, guiding you through a straightforward process to personalize your hearing experience. The ability to adjust settings based on different environments adds an extra layer of customization that proves invaluable in daily use.

When new the batteries lasted almost 12 hours, after nine months they now only last 7 hours. Not to happy, half way through the day I can no longer hear and this effects me at work and at home.

They did not help me. I have moderate hearing loss. I love you They quit working after 6 months and I got Phonak. I love you Total game changer. I love you Don't waste your money on these.