EagleRiderReviews of eaglerider.com

Eagle Rider is a great way for me to ride a few times a year and not have to spend the money on buying and maintaining my own bike. The bikes are high quality and the people friendly and helpful.

Had a very good experience with my first rental, out of Denver, CO. Made reservation on line and bike was prepped and ready to go when I arrived. Staff was friendly and helpful, and covered all points in pre-ride brief. Return was just as smooth and easy. Will definitely use them again.

Eagle Rider is great! To each is own, but I’ve only had great experiences with the organization and when renting bikes. I’ve rented out of the Long Branch Harley in New Jersey and must say that each time has been an amazing experience. I recommend all riders to join just for the flexibility of renting and riding almost anywhere, not always having to trail your bike. I’ll continue being a member even after I buy my Harley next year!

I got a bike at the Denver location for a great Colorado experience. The staff was knowledgeable and helpful. I even got upgraded from a road king to a street glide. Thanks Eaglerider

I've had nothing but good experiences with EagleRider on the numerous occasions I've rented with them. My latest rental at Cowboy HD in Austin is no exception. The bike I reserved was waiting for me as well as the box containing my riding gear I shipped ahead. Bike was a brand new Streetglide, exactly as promised. Dropping the bike off couldn't have been any easier. I will continue to do business with them and only wish they still rented out of Smokey Mountain HD.

Had a technical issue in making my reservation. I contacted customer service, Susanne Lopez to help me out in resolving the issue. Susanne is very friendly and polite in her approach. She took an extra effort to help me on my reservation. Employees like Susanne are no doubt defiantly an asset to any organization. Thanks Susanne!

Took advantage of one of Eagle Riders' "Flash" sales to rent three bikes for a 9-day self-guided tour. We also used the new express check-in online to save time when we got there. Unfortunately, we neither saved time nor money! On arrival you could not describe the check in as express,there was still a lot of messing about and we felt the online check in had been a waste of time. As for saving money on the flash sale,well that didn't last long as we were given the hard sell and scare stories of needing collision waiver, breakdown cover, and oh yes a 100 dollar mark on our cards just in case we got a ticket! This little extra took an extra $330 off us each, We tried to explain to the manager that these extra costs should be made clear on their site as certainly in the UK when hiring rental these are usually included in the cost. The Manager was quite glib in his response and didn't want to listen only taking our money and adding that this way it gives people their choice to use their own insurance if they want! Anyway we picked up the bikes which were not Road Kings as we had requested and left the store and did in fact despite Eagle Riders' cavalier attitude enjoy the trip, but would think twice or even three times before using them or recommending them to anyone else

EagleRider, while offering the potential of amazing experiences, has unethical business practices and their membership program lacks transparency and uses false advertising. I was a member of the EagleRider motorcycle club, which offered a day free credit per month of payment. At the time, I was saving for the max of 24days credits to enjoy a long road trip. It turns out that the free credit covers some bikes, not other bikes,, does not cover sundry charges (a 5 day trip can still costs hundreds of $). Credits can also only be use at some locations. Finally, EagleRider has locked people paying monthly subscriptions into annual terms. The result is one cannot cancel when you want to, even though paying monthly.