EagleRiderReviews of eaglerider.com

Out from the UK picking up a Road Glide from Eagle Rider in New Orleans. Pick up was fine except there were hidden charges which I am trying to sort out with the holiday agent to see on the validity of them. The bike's gearbox broke a few days into the hire and I limped it to Nashville to swap it (with no issues) to a far better bike. Then I was warned a few days before drop off the Eagle Rider shop at end of trip was closed so had to travel quite a way further to drop it off. Having said that I was offered another day's rental at no charge and my resulting extensive Uber ride was re-imbursed. In other words a mixed bag but Tim at Eagle Rider New Orleans was amenable, kept me informed and I generally had a great ride.

My EagleRider Las Vegas Harley Davidson Rental Experience We planned a dream-trip - riding part of Route 66 on a Harley Davidson. We reserved our motorcycle online 3 months ahead, with Eagle Rider Las Vegas (HD Heritage Soft-tail Classic). But then when we arrived to pickup the bike, we were told that model was not available, and we were given a replacement (HD Street Glide). The Street Glide is a nice bike, though It is about 100+ lbs heavier and not our preferred style of ride. We also had an issue at pickup as the website states there are 3/4 helmets included with the rental, but at the store there were only 1/2 and full helmets available. Fortunately, the staff pulled a new 3/4 helmet from stock for us to use (though it wasn't the correct size helmet). On day 4 of our ride, just outside Flagstaff, AZ the check engine light came on, and the motor started running rough (misfiring, etc). We decided to go to the Eagle Rider location nearby in Flagstaff. We were told we had to leave the bike there for the afternoon for them to diagnose/repair the bike…which meant that we were not able to drive the bike up into the Grand Canyon National Park - one of our dream destinations! When we picked up the “repaired” bike, we were told everything is good to go. Then we continued toward our final destination - Santa Monica Pier (end of Rte 66). The next day, while driving between Barstow and Santa Monica, the check engine light came on again, with the motor misfiring, surging, backfiring…the bike would struggle to attain speeds over 60 mph. We tried to stay off the highways as much as possible, and eventually hobbled in to Santa Monica. We called Eagle Rider Las Vegas, and agreed that the best option would be to bring the bike to Eagle Rider Las Angeles and leave it there, as there was no way that bike would make it back to Las Vegas. So our “dream” Route 66 ride terminated there. Overall, we still had a good experience - despite the inconveniences and stress of having multiple issues with the bike. I would like to add that the staff at both Eagle Rider Flagstaff and Los Angeles didn’t seem to care very much about our issues (not prioritizing getting us back on the road. not being apologetic nor empathetic about our situation, etc). However, the staff at Eagle Rider Las Vegas were understanding and at least they did apologize for the issues we encountered.

A la location de moto : ATTENTION les motards :faites vous même le tour de votre moto , faites des photos de toute la moto car le check au départ n'a pas été fait pour nous à chicago. Après avoir attendu 3h le retour des motos de los angeles....il fallait partir et nous n'avons pas pris le temps de faire le tour en détail de la moto=conséquence une jante abimée nous a obligé au bout de 12j de reprendre un nouveau contrat (800 dollars) pour une autre moto pour finir la route 66.après des discussions aux us sans resultat nous avons pu nous faire rembourser au bout de 1 mois car au 2eme jour du trip nous avions pris une photo innocente de la roue abimée. Cette aventure s'est très bien passée grace à nos 2 guides d'eagle rider: carol et uwe. Un grand merci pour le soutien de nos compères riders du groupe du 29/5/24

I've been with eagle rider since 2017, had both great and horrible experiences, Call and confirm before traveling eagle rider have greatly reduced the number of rental places since I joined. Or maybe more accurately, eagle rider has been kicked out of many dealers since I've joined. Many rental places do not use the credits that you pay for, What is the point of membership? I rent every year out of denver, vegas, reno, tampa. first and last year renting was great, two bad experiences since my 5 years of being a member. the membership works out for me since I use it at least once annually, but it might be better just to rent directly.

I like their bikes, but it is usually only Harley bikes which are not sporty