E-file.comReviews of e-file.com

Another Internet scam, $46 at the end, illegal bait and switch. Didn't calculate right either. Terrible, holding up my stimulus money until I file. I'm self employed and have regular job...can't handle my situation. Overly complicated and confusing beyond belief.

I was having trouble with my tax preparation and I sent an email expecting to get a generic answer. The amount of detail and help that was provided instead was truly amazing! Amazing customer service & I will definitely continue to use this service.

Received outstanding question and answer service pertaining to income tax status, via website telephonic contact!

Efile customer service is absolutely the best. Was completing my return the other day and just when I was almost done I needed to call and ask a question and the customer service person on the other end was GREAT! She help me walk through the last few steps and was beyond polite and helpful! I can’t encourage other enough to use this tax service. See you next year.

The team at efile are great!!! I had a hard time putting my returns through they were patient and kind and unrelentless in helping me!! I would highly recommend them

I used the web page on my (Windows 10) desktop. 1. Numerous drop-downs are irresponsive to the point that makes you wonder who programmed it. 2. I was unable to enter short term profit / loss and long term profit and loss - I could do only one. 3. While entering profit / loss, the box numbers DO NOT correspond to the box numbers on the forms provided by the broker (Ameritrade) rendering it VERY difficult / impossible to complete this section 4. I have already filed my FED taxes. Why do I need to re-enter lots of information that has already been filed? In the least, provide the user a tool to upload the information from the FED tax return file on my computer. LOUSY, LOUSY, LOUSY

Good user experience and interface. Had a little bit of trouble with my California part year return but customer service responded promptly. My federal and Wisconsin returns were accepted and approved very quickly with no fuss. The fee is reasonable especially with a discount code; I could do the state ones for free myself but this saves me the headache.

I, Partow Nooriala had a problem with my tax return. I and even others couldn't help me. today I called e-file and talked to a wonderful agent. She was so nice, so patient, knowledgeable, and very supportive. She taught me, step by step how to fix the problem. I believe she is an asset for e-file.