Duluth TradingReviews of duluthtrading.com

Most all PRODUCTS ARE MADE IN CHINA, not what the company blog says. I ordered ten items from shirts to jeans and AFTER SIX WEEKS MY ORDER IS STILL NOT DELIVERED. Folks please stop tolerating this treatment and CANCEL YOUR ORDER FOR A CREDIT TO YOUR CHARGE CARD. Duluth Trading Company is the false advertiser!

management is extremely cruel how they fire seasonal employees. One hour before your shift you get a call from HR telling you your job has ended. Guessing this is a upper management decison (not a local level decesion) Jobs are extremely boring, simple and basic.I worked at the Dubuque Iowa Distribution Center. Most of the training is very poor. Point system very strict. They lose a lot of employees because of this point system. This location has a very high/poor employee retention rate. They lost 20 employees in one day. Avoid working for this company

CAUTION MUST READ. DON'T BE SORRY. *Duluth Trading Company* Worst company ever. BEWARE BEWARE. !!!THEY DON'T HONOR THERE NO BULL GUARANTEE!!!! CUSTOMER SERVICE SUCKS, OVER HR ON PHONE VERY NICE AND PATENT ON MY PART. $500.00 WORTH OF CHOTHS REDUCES TO THREADS AND RAGS AND CLAIM AFTER SENDING PICS THAT THEY COULDN'T OPEN, WHEN DID SAID IT WAS NORMAL WEAR AND TEAR. BUT THEY GIVE ME 50% OFF ALLOWING ME TO SPEND TO REPLACE MY STUFF. I TOLD THEN SRICK IT. I WASTED MY MONEY AND WAS IN TEARS 😢. I AM OUT OF WORK AND TOLD CUSTOMER SERVICE SUPERVISOR AND FINALLY HIGHEST MANAGER AND NO ONE GAVE A DAM. Don't waste your money buying anything from duluth trading. I had 2 pair of pants with holes and defective. I finally got in touch with Them and sent pics which had to have help to open. Then they tell me it was heavy wear and tear. I spent lots of money with this company and also had jacket that ripped at on cuff. Unwearable. I reported to Wisconsin BBB and filed complaint and they responded to bbb saying there no lifetime warranty or Guarantee, that in fact it was due to wear and tear. So I read others complaining and they never one time excepted responsibility for defeated any thing. Go else where, Anywhere other then duluth, also duluth trading said they reach out and have not done so and in fact I had to contact them and then they got snippet with me and said they have supervisor call me which is not going to happen I bet. Go spend you hard earned money at a better company. This one cares only of your purchases till there is a issue then they don't want to help or make things right. BEWARE THEY WELL NOT OWN THAT THERE PRODUCTS ARE NOT THE QUANTITY IT USE TO BE. ITS FALSE AVERTISING, I NO LONGER EXPECTING ANYTHING BUT BEING STEP ON LIKE A ANT BY A GAINT! WISH THERE WAS A LOWER RATING!!!

I'm an ex long time customer. I ordered a pair of suspenders and base layer...after more than a week no one could tell me when the order would ship. "The warehouse is running a week behind"... I heard that story multiple times I finally drove 30 miles to a DT store and bought the items. I then tried to cancel the order ..'can't do that' had to wait for it to be shipped and then return. I have been chasing the refund on a product that was returned without being opened for the past two weeks...finally, after the 4th or 5th call trying to reconcile what DT said was refunded against what was going to my credit card I finally got it sorted. Every aspect of this order experience was a disaster. The brand is broken I called today to request my account be deleted. I'm done with them.

During the last year, they have sold Me things that they do not have. They have stated that they had shipped things that were never shipped. Wrong items delivered.- THATS JUST SHIPPING. The website seems to have hidden traps designed to ship you things that you don’t want. I would rather wait in line in a Russian Motor Vehicles Office than wait for their telephone system.

How a company goes from so good to so bad is beyond me. They never even respond to customer email about issues and I sat on hold for almost an hour before giving up. They shipped me the wrong product and then I had to pay to send that back and get the right one, thankfully I only lost $15 over it. Will never shop here again. Buyer beware

Please do not shop online! Purchased sweatpants in a medium and they fit extra-large. Unfortunately, I am stuck with paying the return fee of $7.98!!!! Also, tried contacting them by email and phone with no luck!!!! PLEASE DO NOT SHOP HERE!!!! BIG MISTAKE.

Ordered a pair of boots received only one in the box. Now item is out of stock so no boots. First and last time dealing with them. I should have looked at reviews.