DRPower EquipmentReviews of drpower.com

I purchased a DR leaf blower recently. I paid extra for the liftgate service and was pleased with that decision. The blower arrived in a few days. It came on a pallet with a cardboard doghouse. It was a little beat up but the blower had only minimal damage. I followed the directions to complete the final assembly, added oil and gasoline as directed and it started right up. I was quite pleased so far. After using it for 2+ hours on my gently rolling 2 acre lot, I realized that I had made a mistake. While the machine performed flawlessly, I realized that pushing it around on my property was not going to work for me. I contacted the company to request a return authorization. After being placed on hold for about 15 minutes, the rep came back on the phone and informed me that the blower could not be returned because I had put oil and gasoline into it. He went on to state that the best option for me was to sell it locally. That was a surprise to me and not the news I needed to hear. I had read the return policy and don't remember reading that putting oil and gas into the machine would prevent me from returning it. It obviously had previously had gas and oil in it when I received it. So, this is the main reason I'm not satisfied with my experience with DR. CAUTION! If you're considering buying a gasoline powered piece of equipment from DR, know that if you put gasoline and/or oil in it, it CAN'T BE RETURNED!

Easy to find parts for a beast of a brush mower that has been reliably knocking down 3" elder trees for close to 9 years. Parts delivered quickly and got her back up and running! The elder trees are not so pleased

If there was a lower rating i give it!!! I purchased the pro 320 premium vacuum..and it worked ok ..until hose started cracking? And propeller started eating up my machine..it had holes in the blades..and I called and was told sand caused the problem..I had upgrade to erosion kit..that nothing was covered under my warranty '? Even tho I have a warranty till 2025? By the time I ordered all the parts my bill came out to well over $500 ..if you live in Florida know this because we surrounded by sand ..and something goes bad your not under warranty.. I'm so disappointed in my experience I tried to get covered and they didn't work with me about replacing any of the parts..even when they advertised the propeller warranty for life..not true what a joke..shame on you Dr power ..I'm just a small buisness man trying to make a living..I made a big mistake buying 2 large machines from you ..over $5000 it won't ever happen again..I'm giving as many bad reviews that I can until Dr power does right by me Miguel Berrios Palm coast Florida

Just purchased a DR Trimmer Premier to replace an original I bought in the 1990's. Unit arrived very quickly. I installed the wheels today, filled with oil and started. Started on 2nd pull and ran smoothly. Only problem is would not cut off. Had to pull plug boot. Noticed throttle was very stiff. Someone had overtorqued throttle attachment to side of engine and flattened plastic housing around cable. I was able to reattach cable so I could advance cable enough to stop engine. This may seem like a minor problem but does not give much confidence in quality control. I hope nothing else goes wrong when I actually start using it.

Good Machine. I like its performance. But the cart top is a beast! Its about 3 or 4 inches TO SMALL. Had to improvise to make fit. Its way too tight. The second Problem is that the wheel axel is cut to the bare minimal. Only the wheels and 3 washers would go on. You should not have to fight to put the vac. together. Alot of money was payed. A top and axel that fit should be mailed to me as a replacment with no charge, but thats like hope in one hand and crap in the other. It does vaccume very well, but overall needs some fine tuning. Thanks, David Hoover

I’m extremely happy with my new DR unit. Very easy to put together. Started on the first pull. Bought the unit too cut around my pond and it did not disappoint. Cut for a little over an hour and the belt started squealing. Took in garage put on work bench tilted back tighten up the belt very easy to work on. Went back out for another hour and finished cutting the overgrowth around the pond like butter. Give this unit five stars. DR trimmer/mower premier 6.75 FPT manual start

Needed a replacement part. Called customer service and was informed that it was a warranty part. It shipped within a week. I have always had good experiences with DR's customer service.

Going to work ok for use. Taking down a tree will be helpful moving the wood