DRPower EquipmentReviews of drpower.com

Ordered replacement parts online. Charge issue was discovered during check out that could not be corrected. Sent email message after placing order. Received immediate response and timely resolution. Parts received as expected. Thank you.

Recently purchase a 48" landscape rake. The rake works great! Would have given 5 stars, but the assembly instructions were less than ideal.

I went to the website to order a blade for my chipper and I had a hard time finding the right one for my chipper but with a little work I finally found it

Easily put on the handles 4-3/8 bolts with locking nuts is nice to use good quality product. Filled it with oil and fuel tank with VP 4 cycle fuel and its ready to go great machine plenty of power

Super polite and helpful customer service and the best extended warranty I've ever encountered

My DR tiller shipped quickly and arrived in good condition. I put it together and got it started in 15-20 minutes. It was super easy. I love the way it operates. I don’t have any problems shifting the transmission and the tiller does exactly what it’s supposed to in both forward and reverse tine rotation. It was a little too quick in forward rotation at the start but I simply adjusted the depth and slowed it right down. It digs good in reverse rotation. I’m really satisfied with its performance. It requires to be shifted into forwards rotation and held back to clear the tines of clogged dirt occasionally when breaking damp soil to prevent the belt from slipping but that’s not unexpected.

Picked up some great buys on power auger supplies. Communication from DR was clear and complete, the online site makes it easy to find products, order information, and to make a purchase. Shipping was quick and products arrived in great shape. Overall, a great experience.

Ordered a 320 Chipper Shredder on 12/19 (stated delivery in 10-15 days). Called on 12/28 to check on the order and was told it was in stock and would be delivered about 1/20. Called again, it is now on back order and won't be in until approx 2/9. Called again and now I won't have it until 2/20-2/23. Called again on 2/19, I won't have it until at least 3/13. Never any communication from them. I had to contact them. Come to find out that the 310 model is on recall. From my understanding they are taking the 310 model, adding a kit to it, calling it a 320 since they are the same machine, one just has the kit. Also, the model above this is also a recalled item that they are adding a kit to it, not sure if that is a recall item as well. As of yesterday, the 320 model says ships in 3-4 weeks which is a lie since the kit won't be in until 3/13 which is a month. I finally canceled the order. I would never order from this company again, nor would I recommend them. Per the CS rep, I am supposed to get a notice weekly from DR. I've only received 1 notice and that was my order conformation. IF, they would have said from the start that the product had a recall, we are fixing the recall and waiting on the part to come in, I wouldn't have cared as long as I was kept in the loop. But to me, in my opinion, DR is hiding the fact that they are using a recalled item by changing the model number and adding a kit. I really wanted this and was getting ready to order the field and brush mower. Not only did they loose the sale of a $800 chipper, they also lost the sale of a $3,000 brush mower, which probably would've lead to a purchase of a log splitter.