DropReviews of drop.com

This was my first time ordering from Drop, and to be honest, the process was easy. My headset got delivered pretty quick. When I found out there was a sale on the product I just bought a week ago, I contacted the support team and they were quick to refund me the different amount from the sale. I was pretty impressed and surprised. Regarding my headset, I got the pc38x and I love it. I'm not an expert in headset, but I enjoy the sound quality and the fact that I just need to plug in and use is pretty nice. I'd recommend this if anyone is looking for a headset.

I ordered the Sennheiser HD 6XX headphones, delivered as described and on time. They are spectacular! I really can’t get over the value I got on this deal, absolutely delighted! $199 + $15 shipping is an absolute steal! Purchase of the year already.

Very helpful customer service as my keyboard came defective and they sent another one to me within a few weeks

Quick shipping and very responsive and accomodating

I have been a member since 2015 and I purchased an item from drop back when they were called massdrop. Since then I have tried multiple times to purchase items through the years with my debit card only to have my order canceled and my money refunded. Recently I wanted to get into keyboards on the higher end only to still be met with that same issue. Except this time I showed my ID which happens to be a cdl and I still get rejected. Do better and stop blaming a payment processor. If they don't work get a new one.

I don't know if this is normal but I've been waiting over two years for my keycaps. For now their are no substantial updates, except a monthly email from support apologizing for the delay, with a notice that the items will be shipped in a months time; been like this for a years time. First time customer since October 2021 #update# Appreciate your reply. I believe you've updated the estimated shipping date to end of March.

Very high quality, fast, simple and easy. 11/10 for joseph. Thank you very much!!

Product went on sale the next day after I bought an item and customer support replied to me the same day of my email about refunding the difference and got it handled.