Dribbleup Reviews | Read Customer Reviews of dribbleup.com

Dribbleup Reviews | Read Customer Reviews of dribbleup.com

Dribbleup reviews

301 approved reviews, newest moderated first

Scott
Dec 21, 2025
Feels a bit bait and switch on their…
Feels a bit bait and switch on their "Christmas Delivery" just to get sales... They ultimately will just generate a shipping label and pretend like they are using a shipment date from USPS however this seems to be a house of cards. Ordered on the 18th in the AM, still not in USPS hands as of 7pm Eastern on the 20th.. I refuse to believe that USPS guaranteed or showcased that they'd deliver by Christmas if you got it in their system on the 21st. Again I get trying to get revenue but definitely looks like false advertising.
Response from DribbleupDec 22, 2025
We’re sorry for the frustration caused by the delay. Our holiday delivery estimates come directly from USPS. Due to the increased shipment volume, USPS has been skipping some normal scans in an effort to keep packages moving, which can make it appear as though an order hasn’t been received or is not in transit yet. We appreciate your patience and understand how important timely delivery is, especially during the holidays. If you need help reviewing your order, Dribbleup Customer Service is available via chat and email.
Report
Colleen
Dec 21, 2025
Service is efficient but…
Customer service is efficient but company refuses to accept preloaded Visa gift cards. This makes it impossible to buy for friends or more distant relatives. I truly believe this is because they hope you will forget you are being charged monthly and will be able to bilk you out of money monthly even when the kid stops using the service. Similar to a gym membership! And, of course, this doesn't work with a preloaded Visa.
Response from DribbleupDec 22, 2025
Thank you for the feedback, and we’re glad to hear our customer service was helpful. We do require a valid, ongoing form of payment for purchases and memberships, which may not include preloaded Visa gift cards. We apologize for the inconvenience this may cause. Memberships can be canceled at any time through the account or with help from Dribbleup Customer Service, and no charges continue once a membership is canceled. If you have questions or need assistance, our team is always happy to help.
Report
Lindsay S.
Dec 10, 2025
Customer Services is A+
I had a minor issue and customer service responded quickly and resolved it right away. Their customer service is truly outstanding!
Response from DribbleupDec 19, 2025
Thank you for the A+ review. We’re so glad our team was able to respond quickly and resolve the issue for you. We truly appreciate the kind words and your support!
Report
Rhine B.
Dec 10, 2025
Finally received the item!
So I’ve not received my product. The tracking that they sent me says it’s in transit but it’s been in transit since November. I emailed customer service and they sent me another one however the tracking on it states it has not been picked up by the shipping partner. Only a label was created. I would like to review the usefulness of the ball, but I think they just took my money. I hope to be able to come back and change this review if I ever get the product. Edit : The shipping was slow and the tracking was not accurate. I have now received 2 of the 3 orders they mailed. I believe the first one was lost. After Christmas, I will return with the review about how the ball worked for my grandson.
Response from DribbleupDec 19, 2025
We’re sorry for the frustration caused by the delivery timing. According to the carrier, the original order placed on December 2 was delivered on December 11, which is longer than typical. When you reached out on December 10, a replacement was sent and shows as delivered on December 13. If you’re still unable to locate either package, please contact us via live chat or email at [email protected] and we’ll be happy to help further.
Report
Janice H.
Dec 1, 2025
This is a ripoff
This is a ripoff. Do not order this they are crooks. We never used this and they do not answer their phone. NOONE will contact you back. I am trying to start a class action suit against them..
Response from DribbleupDec 9, 2025
We’re sorry to hear about your experience. While we don’t offer phone support, our team is available every day through live chat and email, including nights, weekends, and holidays. We’re always happy to help with any issue. If you can reach out to us at [email protected], we’ll make sure this is taken care of right away.
Report
Betty L.
Dec 1, 2025
Very helpful
Very helpful, representatives thoroughly answering questions.
Response from DribbleupDec 9, 2025
Thank you for the great review. We’re glad to hear our team was able to help and answer all your questions thoroughly. If anything else comes up, we’re here and happy to support.
Report
Kunde
Nov 17, 2025
Sending spam email and advertising to…
Sending spam email and advertising to my company, the mail is created under 24h and these spammers sending us ads. Despite unsubscribe, they keep sending us spam, what is wrong with these crappy usa companies, illigal mails is the new normal?have you heard of gdpr, or you want an international legal damage under gdpr?
Response from DribbleupNov 18, 2025
Hi there, I am sorry for the frustration this has caused. We do not want anyone receiving emails they do not want. All of our messages include an unsubscribe link at the bottom and using that link will immediately remove that email address from our list. If emails are still coming through it may be tied to a different address that was used previously. If you would like us to handle this manually please contact us at [email protected] with the email or emails you want removed and we will take care of it right away. Thank you for letting us know.
Report
Brian H.
Oct 7, 2025
Can’t go wrong with anything that not…
Can’t go wrong with anything that not only educates but encourages engagement. More touches always equal better results! Great products! Very happy with everything so far.
Response from DribbleupOct 7, 2025
Thanks so much for the awesome feedback. We’re thrilled to hear you’re enjoying your Dribbleup experience and love that you’re staying engaged. Keep up the great work, every session counts! 💪
Report