DonnerdealReviews of donnerdeal.com

I ordered four things where two would be delivered in one shipment and the other two would be delivered in the other. The one shipment which contained a guitar pedal and drum set only showed the pedal to be shipped, shown evident in UPS package weight being less than a pound (no drums were ever shipped), yet the donner tracking info claims the drums shipped with the pedal. The drums were never delivered but when I contacted them they responded quickly and quickly shipped me a drum set. Thanks donner!

Excellent product for the price it has. From an aesthetic point of view, it is a well-built and solid instrument. Simple, resistant and with quality details. Above all, what caught my attention the most was the pyrography on the rosette and the inner label. Very complete and original. All the same, very decent and surprisingly powerful for a ukulele. Maybe mahogany contributes to that strong, round resonance. Both in chords, plucking or arpeggios, it makes itself heard and cuts well on the mix. Also, if we add the bag, tuner, strap, strings, picks, etc., it can be said that it is an unbeatable product in its range. Very happy with the purchase.

DonnerDeal took an order for a product they did not have in stock. ANd only after I contacted them, they informed me it was not in stock and could not ship to my country, They did not contact me and I contacted them after one month. They charge my credit card knowing full well they did not have the product and could not ship it, It is a scam running out of China.

I promised a 5 stars review, and i'm gonna do it. I ordered a guitar bundle, and the guitar came broken, in this case the neck. I attached a few pics as a proof. I reported the issue right away, and next day, Dale, in charge of Customer Service was very very kind to reply and informed me that another guitar was gonna be sent Just 5 days later the new guitar was in my hands. They never asked anything. Not even to return the broken guitar. I could give 10 stars if i had the opportunity! Astonishing Customer Service and a golden medal for Dale !

I came across Donner Music while looking for an effects pedal. The service I received was excellent right through to the final email from them thanking me for my order! Very prompt and couteous, most helpful and friendly. The item I bought was cheaper from Donner Music than from anywhere else and the post/packing was free so I'll never search Amazon or eBay for Donner's products again. My order was put in late on Friday and arrived mid-day the following Sunday - fantastic. I'm not allowed mention the Customer Services operative who helped me every step of the way, which is a great pity. The pedal is tiny and classy looking with a superb response. I'd advise everyone to give Donner Music a chance. A1 Donner Music, thank you.

I ordered a Cello that never arrived. after a month I requested a full refund. The customer service is only through facebook and they kept telling me the refund was coming, when it didnt they wrote me back and said it should be check my bank....It's been 7 weeks now, no cello and no refund. Very fraudulent company and shotty customer service (it's a machine type response each time) I now have to go to my bank to get a refund......If you like your time and money, steer clear.

Multiple times emailed their costumer service for return and refund but no response. Stole my money for sending me a junk guitar! Stay away from this seller!

This company is legit bought a drum and received it they used amazon services to ship their products And if you want to contact them used facebook messenger they replied to me within 24 hours