DonnerdealReviews of donnerdeal.com

Great guitar! Exactly as described! Well it took a while to get it...

If you wish to reach out to Donner, one has to strategize. My drum throne was missing from my drum set. I messaged them on Facebook Sunday night ~8pm (MST) and got an immediate response. Other messaging platforms were met with little response. After coming to a deal, they were able to send what I initially ordered, promptly. The item purchased from them works well and is of good value, which is nice. The drums have good height and feel to them. Wish the snare mount was tighter. This is a case of if your order does not go well, follow this route to have the best rate of response and action, not ideal, but it worked for me. I feel they are not to large of a company with a lot of resources and are making due during this pandemic so I'll give them that.

I have done a LOT of business with Donnerdeal, so I DO understand where some of the frustrated reviews are coming from...however, I would say the LARGE MAJORITY of my experience has been POSITIVE...and I am a business owner myself, who gets the fact that Customer Service is HUGE. Here is what is GREAT about Donnerdeal: -the products -the price point of the products -the willingness to do better, if there are issues, and if given the chance to resolve an issue! The things that Donner could work on--so you know this is a fair & honest review-- -Communication from their website via email. I am in connection with then in multiple ways due to being a music professional, and when I have tried to use the "Contact Us" type form from the website, response has been slow. That said, when they did respond, they were genuine and tried to rectify the situation or meet whatever need I had. -Communication about products being sold out or out-of-stock. My one negative issue with them had to do with a product that I ordered, which I was not told until weeks after the fact that it had been out-of-stock when I ordered, even though it appeared to be in-stock...I actually think some wires got crossed between the warehouse in the U.S. and connections in China, if I am honest. I finally did ask for a refund as I decided to order something somewhere else. I did the get the refund, however, I had also used some rewards points to purchase and was told those would be fully refunded as well. They appeared to be at first...and then weirdly later, I had less points. When I asked about this, all they could do was say they were sorry...so yes, this part is not great. But it was a small amount of points, and in the end, not worth haggling over... -I think some of the issues have to do with the fact that at least a portion of their operation happens overseas...and sometimes time zones can be challenging. I work regularly with another company in China for one of my businesses, so I am used to this, and it is not a big deal for me to extend a little extra time and compassion...but yes, this is an area where they could do a bit better as far as their WEBSITE goes, and that is communications. THAT SAID...I HAVE HAD NUMEROUS AMAZING EXPERIENCES WITH DONNERDEAL(!), which eclipse that one bad scenario. Any time I reach out to them, the response has been genuine and grateful. I will continue to support them and do business with them, because I think they are really trying to put out good products at affordable prices, and genuinely wanting to do a good job.

As a new ubass owner, I wanted to boost my uke with this mini amp - and even with only a piezo pickup to work with, the Basement amp filled my headphones with solid, shapeable sound ... But it was when I coupled the BA (Basement amp ;-)) with my brand-new Sire electric bass that all things sonic really took off ! The sound was rich, full and with lots of room for sound-shaping. Three other features of this Donner mini amp were personal pleasers : - it includes an AUX socket, that lets you jam with imported audio and a headphone splitter, giving you a convenient Line-out for recording. Finally, this Donner mini amp is rechargeable, making it an eco-responsible unit too. One cautionary note : the blue LEDs showing battery-charge levels are almost too bright when viewed straight-on. Even a few seconds of direct exposure left me « seeing blue » for about 5 minutes....Perhaps the Donner designers could include a dimmer wheel for the LEDs in the next version of the Mini Amp ? Then it would rate 5-Stars for certain !

Over the X.Mas Period was busy..my order seemed to be delayed. I contacted them..they immediately..said any problem we will ship another item out...They did and received it quickly...Ian Very Happy..Will do more business with them.. Very Competitive..Tom

After seeing the low prices, reading reviews, and watching several Youtube videos I decides to take a chance and buy some of Donnerdeal's products. I purchased two of their Yellow Fall Delays, one Blues Drive, and Donner's Pedal board. I received all of these items except the pedal board. The pedals arrived in a very timely manner and I am very happy with them. I received an email from Donnerdeals on January 20th letting me know the pedal board was out-of-stock and refunding my money. My only complaint is that it took 3 weeks after I ordered for them to communicate with me at all to let me know what was going on with my order. They made it right and I appreciate that. I will order from them again soon!

The pedals I have bought from Donner Deal have been great value for money and shipment has been prompt. I have had one issue with a faulty pedal that I attempted to return but eventually was sent back to me as I forgot postcode. But in all fairness, I have had an ongoing conversation with someone from their customer service team who has been very quick to respond to my emails and very helpful. I'm about to re-send the faulty merchandise and look forward to a resolution to this issue.