Done.Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · New York, New York
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Mental Health
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4,022 approved reviews, newest moderated first
customer
The experience I've had so far with Done, has been great! The team is fast and super helpful. I would recommend Done to anyone! Thanks Done!
Response from Done.Jan 31, 2024
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
CARA
Enrollment and initial assessment were very easy. I was unclear on what to expect re: future appointments and requirements, but overall it's been an easy and pleasant experience. Support was carried out by scheduling a call, and the team was prompt and efficient.
Response from Done.Jan 31, 2024
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
Lauren C.
Wonderful physicians and easy to use interface.
Response from Done.Jan 31, 2024
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
randy C.
Very poor customer service experience. Horrible at processing insurance approvals, have yet to successfully process an approval for an EKG. Asked to be weaned off of the first med, and they simply reprocessed the old prescription as if I never made the request. This happened twice and I am now leaving the program. The online consultation is a joke. Mostly a shallow q+a with almost no real depth of assessment.
Response from Done.Jan 30, 2024
We are so disappointed to see that your experience has not met the high level of service we strive to uphold. Please reply back to our request for information so that we can investigate and resolve the issues outlined here.
Tristan H.
Very Shady. Signed up for a monthly pass, then decided to pause it an think about it more. I then get an ANNUAL charge for $600 that I did not consent to.
Response from Done.Jan 30, 2024
We are very concerned about the feedback received here and would love to investigate and resolve any outstanding issues. You may access this link (https://donefirst.as.me/doneUrgentLine) for you to schedule a call with our patient care coordinators and for us to ensure thet your concern is well taken care of. Upholding patient privacy rights is of the utmost importance to us, so please respond to the Trust Pilot request for information so that we can help!
customer
Done makes everything easy. The care team is top notch.
Response from Done.Jan 30, 2024
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
customer
Room for improvement but very satisfactory
Response from Done.Jan 30, 2024
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, from connecting them to top-notch providers to assisting with pharmacy issues (and more!) so please don't hesitate to reach out to us for any ways we can improve or help!
Hollie R.
Very happy with my doctor and the ease of working with DONE.
Response from Done.Jan 30, 2024
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!