Done.Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
4,022 approved reviews, newest moderated first
customer
I am over the inability to speak to someone directly. waiting three days for a response then no follow up to my questions.
Response from Done.Mar 11, 2024
We are so disappointed to see that your experience has not met the high level of service we strive to uphold. Please reply back to our request for information so that we can investigate and resolve the issues outlined here.
customer
I had trouble finding adequate help until I found Done!
Response from Done.Mar 11, 2024
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Paul Dixon J.
This company is shady as hell to put it mildly. I thought it would be something like Better Help but focused on ADHD and experts in that particular field. It’s a scam to prescribe Aderrall. They barely interact with you and write you a prescription after a laughably brief attempt at putting on a show they actually want to assess you for ADHD. It’s a thinly veiled attempt to sell prescription drugs.
Response from Done.Mar 10, 2024
We would love to help investigate and resolve any possible outstanding issues. To better serve you and ensure that your concerns are taken care of, schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). We value our patients’ privacy rights so we kindly request for you to respond to the Trust Pilot request for information so that we can reach out and assist.
Roger
I’ve been trying to get my first prescription renewal for well over a week. You’ve sent me six emails about how it’s done and it never is. You keep changing my pharmacy to your and it doesn’t even have the medication. This is the worst company I’ve ever worked with.
Response from Done.Mar 9, 2024
Your experience is definitely not what we envision for our patients and this is feedback we take seriously. We are so disappointed that your experience does not meet the high level of care that we strive to uphold. To better serve you and ensure that your concerns are taken care of, schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine).
S O.
Wow this is the worst service I've ever had. I was told in my pre appointment call that I was going to be able to get my prescription, but it was actually breaking my states laws. When the appointment with the Dr happened he told me that it wasn't possible. I told him about the pre appointment call, he said that it happens all the time, and to get a refund. I didn't think much of it, so I requested a refund. I got a couple different emails from support, but it was 2 different people. One saying, that I can get a refund, and the other telling me I wasn't charged anything. I assumed since they had "checked" that this was the case, but upon looking at my bank statement, I was charged the full amount, and $100 dollars extra lol. I couldn't believe it! I was in good communication with them so I reached out thru email, but when I was requesting a refund nobody would get back to me. It took 4 days to hear anything back, and their message said, were sorry to inform you, but all sales are final etc etc. I have tried sending emails, but with no avail regarding the refund. I cant believe how they run this company, its like they're running a racket... I could sit and explain everything, but if your contemplating using this online service, take it from me, this company is the biggest joke Ive ever come across online lol. I wouldn't have anything to do with these scumbags. God Bless
Response from Done.Mar 8, 2024
We definitely want to address your frustrations and are working very hard to address the issues outlined, to better serve you and ensure that your concerns are taken care of schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). Upholding patient privacy rights is of the utmost importance to us, so please respond to the Trust Pilot request for information so that we can help!
customer
Great support, communication and prompt service.
Response from Done.Mar 7, 2024
We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
custorickmer
I am just not sure about getting a refill on my perscription. I believe I got it to work last month. I am waiting to see if it works this month.
Response from Done.Mar 5, 2024
Thank you so much for this feedback. Please do not hesitate to reach out on how we can make your 4 star experience a 5-star one!
Ben
It's set up well - After the initial consult with the doctor, they call in the prescription and the pharmacy contacts me when it's ready. I had to change pharmacies once because of a shortage and they took care of it in no time. I'm a satisfied customer!
Response from Done.Mar 5, 2024
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!