Done.Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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4,022 approved reviews, newest moderated first
customer
Easy and simple to operate and exceeded all expectations of mine!!!!!!
Response from Done.Mar 14, 2024
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.
Mike
It's been an overall good experience
Response from Done.Mar 14, 2024
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Anu Maarit S.
Good provider and friendly, professional service. I got assessed in a very professional manner, and received prompt relief for my ADHD. There were no issues the first time but the second month, I experienced a problem with my refill. For some reason, two different scripts seemed to be sent to my pharmacy and the assistant pharmacist accidentally deleted the second one. I had to wait but Done reached out and helped settle the issue. I'm hoping my third month will go well. Thanks for your help and patience with this complex case. This review has been edited to reflect recent positive changes. Thank you again for everything.
Response from Done.Mar 14, 2024
Thank you for your constructive feedback - we are always looking for ways to improve. We’ve reached out to follow up to gain more insight into how we can better serve our patients!
Lorre A.
Reddit advertised it could help with ADHD. I zoomed in with the doctor and he basically told me that since I’m retired it doesn’t matter if I can’t complete tasks or focus. He ended up trying to prescribe me an antidepressant even though I told him I am not depressed.
Response from Done.Mar 13, 2024
We are so sorry that your experience does not meet the high level of care that we strive to uphold. We would love to help investigate and resolve any possible outstanding issues. To better serve you and ensure that your concerns are taken care of, schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). We value our patients’ privacy rights so we kindly request for you to respond to the Trust Pilot request for information so that we can reach out and assist.
Jason M.
Was told after starting my treatment and medication that I would have to quit my nerve medication from my knee replacement surgery because it was a controlled substance. Provider didn’t care what the medication was for and immediately put my account under review which means that I would have to withdraw from a stimulant they had me start and no one followed up within two weeks to give me an answer. And upon a mistake of accidently picking up another medication from the pharmacy Done’s provided refused to treat me! It’s not right to start someone on a medication and yank me back off because I’m doing what my doctors are telling me to do!
Response from Done.Mar 13, 2024
Your experience is definitely not what we envision for our patients and this is feedback we take seriously. We are so disappointed that your experience does not meet the high level of care that we strive to uphold. To better serve you and ensure that your concerns are taken care of, schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine).
customer
Done respondes to my questions promptly, works with my schedule, and is always on time for appointment. Thanks for your service Done, Benedicta it’s great also.
Response from Done.Mar 13, 2024
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
Joe L.
Absolutely the worst healthcare experience I've ever had... and one of my past Dr's we t to prison for malpractice. It's bad. No one will ever call you. They tell you to schedule an appointment, but there's none available. I've run out of medication three times so far... since October. It's terrible.
Response from Done.Mar 13, 2024
We definitely want to address your frustrations and are working very hard to address the issues outlined, to better serve you and ensure that your concerns are taken care of schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). Upholding patient privacy rights is of the utmost importance to us, so please respond to the Trust Pilot request for information so that we can help!
kathy C.
medication was called in right on time!
Response from Done.Mar 12, 2024
We are proud to offer safe, convenient, and easy access to ADHD care! We appreciate you taking the time to leave your thoughts - please don't hesitate to reach out at any time for help!