Done.Reviews of donefirst.com

Done is incredibly convenient and extremely easy to manage your treatments

So. I did the initial consult ($200, plus an additional $25 fee for...I don't know, stuff?) But my consultant was nice. She sent the script to my pharmacy, picked it up the next day, and...3 pills. Three days worth. I was thinking, ok, maybe because it's a controlled substance, they want to be cautious, and make sure people aren't just signing up online to abuse this medication...and I'll get the rest of the month's worth after. Nope. Managed to get a live person on chat, who said they'd pass along my concerns to my provider. I am starting to doubt how true that was. I've gotten nothing, but a message saying "there was a problem with your insurance, and are reviewing it still." I picked up my medication April 7th. My 3 days worth. It is now May 21st. And nothing. This is a load of crap. Make me feel like you're invested in my treatment, then leave me hanging? Somebody's gonna hit them with a class action lawsuit one of these days. This is unacceptable. I just want to feel better. Telemedicine has been a boon during covid- my birth control provider, online, sends my meds reliably, every month, no issue. I don't see why Done. cant, even if I DO have to pick it up at the pharmacy. Explore other options, folks. Don't waste your time and money, like I did. Edit- so, Done sent a response. If my insurance covered it the first time, why wouldn't it now? My insurance hasn't changed.

I’ve been using Done. for about 8 months now. I am very content with this service! The support team responded quickly and was committed to helping me with my request for an accommodation letter for my job. It’s easy to request refills, but you can only request a refill within 7 days of running out of meds and sometimes the request takes 3 days to process. The other drawback is there are too few appointments with providers available. I have to remember to schedule a month or more in advance (which is hard for an ADHD brain to do).

My appointment was changed twice but it was fine, the worst thing was my provider was late for 5 min and the whole appointment only lasted for 5 min... She seemed to not care about what I said at all when I tried to explain my situation. She told me I should be able to pick up the medicine by that night but it's just another wait through the weekend. It's good that Done. did ask me about rescheduling due to my unpleasant experience. However, I saw some reviews on Trustpilot saying that it may take you even more time to wait for next appointment so I thought it's fine as long as I received the medicine ASAP because my symptoms are unstable lately. But guess what? Due to the carelessness of my provider, I barely can tell if the medicine is effective, I only was told by my brother that I became more easily to get anxious and emotional... I sent a message to inform my provider about my situation but I waited for almost 2 weeks to receive her feedback. When she finally replied me, I requested a refill of new prescription but I can't believe that Done. wanted me to wait until next refill time after I received zero improvement from the current medicine for almost a month (I ended up stopping taking the medicine and drinking coffee...). Done. ended up giving me the refill with no extra fee. They also told me that they would ask if I could receive a refund but they did not refund me anything... I picked up the new prescription but I honestly started to doubt the whole thing and still didn't take any of it because I'm kinda worried about what effect I may receive since my provider did not tell me any additional information. The medicine now just sitting idle there and just another waste of money... I like the concept of Done. but I feel like the whole thing is a waste of money and time. The reason I tried Done. is because the process is streamlined and I wanted to save time, however, I wasted both of my time and money and it's really a disappointing experience.

At first I was hesitant in signing up not really sure what to expect. I'm glad I made the choice to go through the consultation process. My provider Kelly is awesome in so is the support team. There are never any delays when I submit requests. Further, my medication has really allowed me to excel in all aspects of my life. If you're on the fence like I was, I encourage you to give it a try. I'm sure you won't regret it.

I answered a short questionnaire for free, was told I met the criteria for an evaluation, THEN paid $200, and then was told in my exam that they definitely could not diagnose me based solely on one of my answers in the questionnaire. Felt like a scam and regret giving them my money.

Great experience. I was hesitant at first due to my experience with healthcare in my past. With Done I felt heard, understood and un judged. I am a 37 year old female and I never was treated like the issues I was having weren’t manageable or of concern (despite male family members having same issues and getting treatment) I felt like I was losing my mind until I took the chance with Done. I am happier, a better employee and mom and enjoy things again. Since my first appointment just being listened to and believed (not looked at like drug seeker) has given me peace. It’s been 6 months and it’s been smooth sailing, any issues I had with the process were addressed and answered promptly and to the fullest. The first refill I was a tad confused but if I just waited a little longer it would of worked itself out no problems at all. Thank you Done for being there and changing my life!

I joined Done after my first semester of law school. I had always struggled to pay attention in classes, but this worsened with the intensity of law school and the Zoom platform. I struggled a lot that semester and knew I needed help before the next one. Done's platform was easy and convenient, especially given COVID restrictions, and the staff was always kind, knowledgeable, and attentive to my needs. The service has made this semester much more bearable and I finally feel like I have a real shot at success!