Done.Reviews of donefirst.com

I had a great experience.

I had a few miscommunications in the beginning when I was trying to setup my initial appointment, but since I’ve had my initial appointment it’s been a wonderful experience. My provider has been very easy to talk to and has always made it a comfortable environment to discuss my symptoms and give me answers that helped make things make sense. The medication regimen I was prescribed has made an immediate difference in my day-to-day activities and I’m thankful for all the help I’ve received. I highly recommend Done if you think you’re experiencing symptoms of ADHD!

Though I have run into issues here and there, I greatly appreciate their efforts to do the best they can to fix things as quickly as they can. A big thank you to the Done support staff and my provider Sussan N. for their help today. At times, my reaction to delays hasn't been the best, and I appreciate the fact they took time to reach out and help. During my calls today, everyone was very kind and patient, they addressed my issue immediately, and expressed a true desire to help. I assume the issues are largely due to them being a new service, but I can say their service is worth a try and worth being patient for when small issues come up. I do believe the pros far outweigh the cons and appreciate the fact they are one of the few only companies of their kind. Thank you for your help today. I can't say enough how much it meant! I look forward to continuing with y'all!

I was hoping I would be the 1 out of 5 that would have no issues, but I was wrong. I took a gamble and lost. This is the WORST! service you will ever come by. Signed up for $200. Made my first appointment for the next day. Provider was fine (at first). Next, the prescription. Was told it would be called into my pharmacy the next morning (I had a late first appointment). You wanna take a guess to what happen? DING DING DING! You're right! Nothing called in! Sent a message to my provider, no response. Used the online chat, robot response. Sent a email, cut and paste response saying it will take 24-48 hours for your first prescription to be called in. Waited 2 days, no prescription called in. Sent another email, got the same response as before but was told now up to 72 hours. Then I found a number. Wait, what? I can actually speak to somebody now? Yes! A live customer service rep. (here's that number by the way 855-249-3663 press 3) This is great! They can help me for sure. And they did! The next day my prescription was called it. Note: they couldn't reach my provider so they had another provider call it in for me. Fine with me as long as it's there, sitting at my pharmacy waiting to be picked up. Went to pick it up. Got it! Oh happy day! Wait, what? This is NOT the prescription that's on my treatment plan. Called again, heard, oh.. we're sorry... we will get that fixed right away. 3 days pass. Got a email, your prescription has been called in (again, not by my provider) Called the pharmacy, prescription is there. Guess what? Wrong prescription again. By this time, it's been over 2 weeks waiting for my correct prescription. Called again, same response, same thing. Only this time even longer of a wait. Now it's almost a month and my wonderful monthly fee of $80 is due. No thank you! I already paid $200 and now you want more money ($80) for absolutely nothing! Good bye! Trust me, go ahead and take a gamble if you want. You will be right back on here telling everybody about all the problems you had. And all the positive reviews you may read on here, FAKE! They even “read” like a script. Don't trust it! Stay away! Stay far far away!!!

Done has changed my life! I'm finally able to be correctly treated for ADHD which I've been struggling with for years. The Done system is simple and straightforward and my care provider is easy to meet with, a great communicator, and I feel is treating me with great care. I'm really happy I chose Done and plan on using the service for a long time.

Mary Grace Ann Custardo with customer service is absolutely AMAZING and moved mountains and continuously followed up with me to ensure I was satisfied with my care. DONE if very fortunate to have such a dedicated and caring person on their team!

My ADHD has been untreated for years. Done connected me with a provider who has helped me begin treating it again. When I had some difficulty with the pharmacy (entirely on the pharmacy's side, delayed shipment of the medication) Done's support team was quick to respond and helped make sure my prescription wasn't further delayed. I wish I had discovered this sooner.

This service has been great for me! The efficiency of making my first appointment, the quick customer service reply and ease of prescription refills is unmatched. Done has given me the tools I need to help better understand my ADHD, how it effects me and how to manage it. I am very happy with this service and will continue to use it and recommend it to anyone who may be in need of it!