Done.Reviews of donefirst.com

My doctor was easy to talk too. She listened and understood my issues. No fuss prescription sent right to my pharmacy

I have been with done for 3 months now and I love it so far! Simple to use, and very convenient! My doctor is amazing and understands me! So far done is 5 out of 5 stars from me!

Well recently posted a review on here knowing it would catch the attention of Done, explaining how my doctor hasn't sent in my prescription when it's been due for almost a week now and how I have a lot going on and can't afford their mistakes (which seem to happen almost every month) and they got back to me and said they will get my doctor to send in the prescription immediately and asked me to delete my negative review, but I told them I would after he sends in my medication. Well it's been over 24 hours since, and I have not received my medication nor have I been updated today. They were sure quick to charge me for this month once I updated my payment info but they aren't quick to do the one thing I pay them for which is TREATING ME FOR MY ADHD!

Done. It's in the name! Donefirst makes it incredibly easy to schedule appointments with providers, mange medication, and, the monthly member's fee is consistent and easy to setup with autopay! Donefirst, has sincerely helped me with ease to get back on track with my wellbeing and school performance! I am incredibly thankful for them and in all honesty, I would be lost without them.

I signed up for Done when I was making a little bit above minimum wage, had no health insurance, and was really struggling emotionally. I couldn't afford the standard rates for psychiatrists in my area ($500+ for an evaluation plus $150-200 per follow up appointment). Working in the mental health field myself, I knew that when you first start seeing a psychiatrist, they often require monthly appointments until your symptoms are stable and I just couldn't afford that. Not to mention the long wait times to see someone, whether you're going through insurance or finding someone in private practice. Finding Done has been such a blessing! I originally started treatment for managing inattention and distractibility but later started medications for persistent depression and it's been life changing. My life now is so drastically different than when I first started treatment 7-8 months ago. I wish I hadn't waited so long to get help. I only wish they had more weekend and evening availability. I LOVED my first provider but had to switch when I got a new job because I couldn't step away for an appointment halfway through my work day. The Care Team/Customer service was very responsive and super helpful in getting me set up for a weekend appointment with a new provider, but I don't see any more weekend appointments. I haven't had any issues with getting or refilling prescriptions like others have mentioned, but I also didn't have to switch medications much before finding the right ones. Overall, I think it's a great service and recommend it all the time to people in my life who are needing help!

Done has changed my life. I have struggled with adult ADHD for many years without being diagnosed properly. My practitioner Kelly was wonderful and listened to my concerns and questions. This is truly a wonderful service for anyone who is struggling. I cannot recommend this service highly enough. Response times have always been very fast and I have always had my questions answered in a very timely manner.

This is a great idea - specialized telehealth with a specific focus on ADHD. Once one was available (was not one in my area until a few months after signup) my doctor seemed good and I got a prescription that seems to help. It took like 4 days after the appointment to get it filled though with no way to check what was going on until that point. A month later, finding where and how to request a refill is a challenge, website is awful, no customer service number to call. Did I request a refill in the right spot, I thought so but who knows?! Maybe my pharmacy will call me in another week and say that they have one? I think I'll stick with a traditional doc, this is more of a pain in the a$$ than convenience. And a doctor's office will be covered by my insurance.

Appointments are easy to schedule and communication with my provider is easily available if I have concerns. I felt like my provider really listened to me, understood my concerns, and really cared and tried to help.