Done.Reviews of donefirst.com

I've only been with Done for 3 months but so far, so great! I had moved to a different state and spent over a year trying to continue my old prescription with a new provider (despite having been formally diagnosed as well as receiving the same low-dose Rx for over a decade). The provider had required me to switch to a different medication and "prove" to them that it did not work before they would agree to my longstanding Rx. I saw an ad for Done on Instagram and was very skeptical but decided to look into it out of frustration. When filling out the initial survey, it became evident that this was not some sketchy drug website after all. They clearly do everything possible to weed out fraudulent attempts. My first appointment was delayed about a week after having to be rescheduled due to provider availability. However, this was the one and only issue I've experienced thus far. The Done provider I met with was knowledgeable, kind, and her approach was very holistic. In addition to evaluating my medication needs, she dug deeper to understand co-morbid conditions, providing therapeutic (i.e., non-medication) recommendations which I really appreciated. Far too many are pill-pushers and she was quite the opposite. Further, she was shocked at what my local provider had done as there was no valid (or legal) justification for his requirements and his actions had detrimental effects. My prescription was available same-day and requesting a refill online was a breeze (you can also set it to automatically refill). The site is very user-friendly and my refill was available within the stated three-day time-frame. Highly recommend!

Done has helped me so much! It is easy to schedule an appointment and speak with my provider. There are no judgments and they really care about my well being!

Done has been a serious life changer for me. As a nursing student that is working full-time in the hospital, it has become increasingly difficult to fit doctor's appointments into my schedule. With Done, everything was so simple and flexible. I could find a time slot to meet with a provider, without all of the normal hassles of scheduling face-to-face appointments in doctor's offices. I was able to get the care I need in the comfort of my own home. The provider was understanding and easy to talk to. I have recommended Done to several friends, and I will continue to do so!

I was really trying to find the best way to deal with my ADHD symptoms. I tried natural methods, such as working out, reading and using natural supplements to deal with my condition, but nothing really helped. I heard about Done via social media and honestly it has been the best decision of my life. I took medication when I was a child but it became too expensive. I am happy that Done is affordable and my medication is also affordable. My therapist is there when I need him (of course you have to schedule your appointment first) but he is always happy to answer all of my questions. I have received all my medication on time and my therapist always follows up with me after our appointment.

This service is great for someone like myself who can’t necessarily afford a psychiatrist. I’ve had some good providers and some awful. My current provider is great, but I hate the lack of communication you can have with your provider outside of one very short consult a month. The most frustrating aspect of Done is the flakiness. Some months your prescription is on time, some times it’s not. Some times your provider is there, sometimes they go off the grid. I’ve been using for a year and I will say about half the time my script is sent on time. And if you don’t have it on time, it takes multiple emails to get someone to answer you to get it filled. Gets very frustrating when you’re paying for a service to fill your script, but you never know if you are actually going to get that script. Sent my request for refill 5 days ago, still haven’t heard from anyone after multiple emails to the service. It makes getting medication much more stressful than it needs to be. Every month, I feel like I have to hoard some of my medication just in case they don’t fill it in time for the next month. Very frustrating. If you can afford a psychiatrist, go there.

I do think Done. is a legitimate service, but sometimes they are flakey. If you’re paying a subscription for an RX that helps you function, then you would think they would be more consistent. There have been times my prescription was sent late, on their part. Currently 3 days past from my current script usual pick up date. Slightly disappointed.

Updated 6/20/2022: I have been completed ghosted by Done while still be charged the monthly fee of $79. My provider did not respond to my prescription renewal request or follow-up message. When I tried to schedule an appointment, I got the message "your provider seems to have a full schedule." I was forced to quit my medication cold turkey and experienced severe withdrawal symptoms. I no longer recommend Done unless you are looking for a quick fix instead of a long-term treatment option. I have changed my rating from 5 stars to 1. I first made an appointment with my primary care physician to express my concerns and seek treatment. She brushed off my symptoms and told me to exercise more. I trusted her judgment and managed through the following years, never seeing an improvement. I was hesitant to try Done after having a negative experience but it was a complete 180. My provider really listened to me and validated my feelings and my concerns. She gave me a diagnosis and a prescription without making me feel bad about myself. My life has changed since getting the treatment that I needed, Done saved me!

I was uneasy about an online/virtual provider, but all of that has been erased. Done has been extremely easy to access and maintain communication with my provider. Every communication I have sent has been answered very quickly/same day. I love the non-judgmental visits and appreciate that my Dr. has taken the time to evaluate what works for me individually.