Done.Reviews of donefirst.com

This company blows! They care about you when you sign up and pay the $200. You get an appointment within a couple days and you actually think someone cares about you and then it’s downhill from there. They charge you the next month but don’t refill your prescription. No one answers the phone. No appointments available. You send messages through the portal and get generic automated responses back. This is as close to a scam as you can get. I am so frustrated with the lack of care and negligence. It’s unprofessional. I’ll be looking for a different healthcare provider. This isn’t working for me and it looks like it doesn’t work for others either. Don’t waste your money. You’re just a monthly fee to these people. They don’t really care about your needs.

The doctor spent less than 5 minutes with me. Nurse Cornelia Alinnor PMHNP asked me one question on a scale of 1-10 and then told me I don’t have a problem. I hung up and started crying at the incredibly thoughtless comments she made. I thought this was a safe accepting place where the doctor would at least attempt to understand my history but it’s just fraud.

They helped me out. I’m very grateful

To whom it may concern, I’m requesting a refund for insufficient service and dissatisfaction with your company, as well as the provider you paired me with. I would like a full refund in the amount of the consultation $200 and 1 month billing. I didn’t receive professional service, and my provider ignored me for 6 days, after I sent her 6 messages. And I never received a prescription, even after 2 weeks of waiting. I was told that my prescription would be ready 2 days after my initial appointment on February 24, 2022. And I was told through email that you were working on it, after sending over 5 emails to your Support services. Which I believe are just lies and attempts to get me to stay paying for a bogus service that would never come. You all completely blew me off. That is why I have since cancelled my membership with you, which is sad because I was considering subscribing to a yearly membership and paying you even more money. I wanted to recommend my friends to you, that’s how much I believe that you wanted to help others. Now I don’t believe there is any good in Done First. Now I want nothing to do with you, and would just like a refund. I feel ignored, brushed under the rug and not taken seriously. I can’t handle this anymore. I intend on mailing a letter to your company. And I’m so infuriated with this whole malpractice in which I have experienced from Done First, that I’m considering taking further action as far as contacting the State Medical Board of Texas and California to report your wrong doings, and the scam in which you are currently operating. I will take this as far up to the top as I can go. And rally others to do so as well. I’m at the point where I would testify against you people in court, even if I had to travel out of state on my own dime. I don’t want anyone else to feel used this way. I’m disgusted with the level or neglect in which you have left me, and your other patients. Patients who are vulnerable at at their wits end, those whom are only seeking help. Especially in a time during the pandemic when people don’t have a lot of money. You are straight up taking advantage of your patients. I feel bad for anyone who comes in contact with your shady medical team. This can not go on any further. The only light at the end of the tunnel for me is that I have since been able to find a local psychiatrist to assist me, but I’ve had to pay an extra $250 to restart the process to taking the testing and evaluation. Others may not be in the same situation where they can pay extra money to a second doctor for assistance, after being scammed by your company and losing $200+ to begin with. It’s really truly unfortunate. That you left me and so many other with such hope and trust. And then you broke it and left us with more problems on top of the issues that we are trying to face in our daily lives. These are hard times, during the pandemic. Many people don’t have a lot of money and are just struggling to make ends meet with a tight budget. Mental health is a luxury these days. Anyone coming to you just wants help, and you’re doing them a disservice by making them claw and fight tooth and nail for it. I paid you. These others have paid you. You need to actually be providing that you say that you do. If not then, I don’t think that you should be operating as such a young start up, because you clearly have no idea what you’re doing or how to run a professional medical practice. What you are doing has to be illegal. And I intend on fighting this until I’m issued a refund. I have become very passionate and fueled with intense motivation to hold you accountable. You will keep hearing from me, and I have no plans on letting this cease. Former patient, Laura Flores ————————————————— *UPDATE* This company DID in fact issue me a fully refund THE DAY AFTER they commented on this review. I’m thankful, but yet still extremely disappointed by the service I had received. It’s kind of unfortunate that they are more quick at responding to comments on a review website, instead of their own patient’s numerous unanswered emails. I’m just left with a bad feeling from this interaction. It seemed like a good business that was going to make my life a lot better and easier, but actually further complicated my life for a couple months. As it turns out I DO have severe ADHD. I’m now seeing an independent local Texas psychiatrist through a hybrid of both “in office visits and telemedicine”. It’s been working out great. All of this had been a huge lesson. Always push for answers, help, and the service that you deserve. Reviewing the newest reviews on here is scary and disheartening. I’m sorry to all that I going through this experience. You are not alone. I hope that my review has helped.

Easy experience to get the treatment I needed. I’m actually pleasantly surprised that they’ve made the experience so easy, and do not require unnecessary follow-up appointments for those continuing their care from another provider. Another online provider required every week follow-up at hefty cost which felt like they were just trying to get more cash out of me. Done has not required this, and overall it’s been very affordable!

Great experience using done. Will use them again!

Very happy with this process. My provider is excellent, and I was able to get my ADHD under control rather quickly. I am extremely more productive, and can enjoy time watching movies, or playing games with my family.

My experience with Done has been wonderful! Trying to find someone within my healthcare provider that was willing to listen to me talk about what I have been going through was beyond difficult. Done made it easy to find someone who was willing to hear me and not judge me. It was very satisfying. Now that my ADD is under control, I find my work productivity has increased; I spend less time walking trying to figure out what I got up to do; and I actually feel like I can actually enjoy my days instead of spending them writing myself notes to remember all of the things I need to do. Done made the process easy and I am glad I decided to give them a shot!!