Done.Reviews of donefirst.com

Time came for a refill and no one can give me an answer as to why there is an issue. I have now sent 10 emails and requested a meeting and still no one has gotten back to me. I will be canceling in two days once it marks the weeks since they have not fixed my issue. This is a scam and a disgrace for people seeking help for their mental health. I will be apart of the lawsuit when it come out eventually.

Doc replies quickly. Went through some obstacles getting my script filled, but they were patient and quick to help me redirect. This is the easiest and most thorough way I have been able to get my medication.

I thought I had already posted about how horrible this service was before…. But these guys actually had the nerve to follow up 6 months after cancelling to leave a review! Well, here is an update: The Done ‘service’ is the absolute worst experience I’ve ever been given from an entity claiming to be a “medical service”. They honestly should be sued. Horrible. Worst customer service I’ve ever seen. Bad. Bad. Bad.

I've been using this service for three months. The initial consultation with my provider was outstanding. They really took the time to listen to me and the symptoms I've been experiencing. I have been living with ADHD since childhood and it has affected me in a compounding way into adulthood. I felt like I was truly heard, validated, and supported during my consultation. I had an initial issue picking up my prescription the first month, Done's support system could use some work with response times and internal communication, however rest assured the will get back to you. I understand finally being diagnosed with ADHD can feel like a weight has been lifted off of your shoulders now that you have an understanding on why you are the way that you are and all you want to do is start your treatment. But, be patient, done will eventually get back to you. This service definitely beats waiting months for a consultation face to face with a local provider that will charge 3x or more, and those of you with ADHD know how daunting it can be to organize and wait for an event like a Dr appointment and an in person meeting. I would suggest asking your provider to leave a chat box open with them and keep the "reply" feature active so you can reach out to them directly.

STAY AWAY FROM DONE FIRST. I’m not a “write a review” kind of person. But this experience with Done had been so aweful, I wanted to warn everyone else. It almost seems like a scam somehow. Prescriptions are always late, sometimes by weeks. No communication at all! Good luck trying to get a hold of anyone. I mean, I could go on and on. But just take my word, the cost is not worth putting up with this companies lies. Mark DONE off your lift FIRST.

It has been three weeks since my initial consultation and I still dont have a prescription filled. after two weeks I had to leave a review on this site to get any movement from them and they finally sent my prescription in BUT, when I called the pharmacy to check on it they told me the rejected it because it was written by a Nurse Practitioner, not a licensed doctor. The State of Michigan requires these prescriptions be written by an MD and Done, for whatever reason, doesn't know this. I have to leave reviews on this site because this is the only way to get Done to do anything.

I wish I would have read the reviews. I scheduled a prescription refill over 7 days ago, nothing from them. I've been out of my prescription for several days now. The support line for "urgent matters" redirects you to their website to send in a ticket. They charged me $80 this month, and I have a late prescription. Their "24/7 support" really means that you can send in a ticket 24/7 and hear back from them whenever they feel like it. Update: I scheduled a call with the link you provided. No one showed up.

Honestly, done was a lifesaver for the first year. I NEVER had issues. No delays, customer service was always available, and my provider was a total doll. Fast forward to a few months ago, when my original provider went back to her practice, and it’s been downhill since then. My prescription is currently 8 days overdue and I’m literally just waiting on this new provider to send it to the pharmacy.. not to mention I had to switch pharmacies a couple of months ago because rite aid stopped filling prescriptions from this provider. So my prescriptions are consistently at least a week, last month it was 2 weeks, late. It sucks because I’m literally struggling without it. I hate that I loved done for so many months before this because it’s what’s keeping me coming back. Hopefully they get it together soon or else I’m going to lose hope.