Done.Reviews of donefirst.com

Thanks to Done I'm gonna lose my job. Over 4 months ago now they deactivated my account with out warning, right before the laws changed to needing to see a DR in person to get a prescription. They tried claiming it was just a "chart review" and that it would take up to 15 days to be resolved. It has now been over 120 days! I keep getting emails and texts from them saying "set your appointment up now" but they still have my account deactivated. I am about to lose my job because my focus is complete crap. I was told I should seek legal counsel against them because of how negligent they are. They also gave me a huge run around before they deactivated my account too. This is by far the worst company that claims to help improves lives.

Stay away. Highway robbery First of all I was trying to get an appointment for over a month. Spoke to someone live- “they will get back to me within 2-3 days”. Within those 2-3 days my account got locked out and they were asking me to pay for a membership fee. But a month before I was charged a one year membership (+$700!!!!). I follow up wanting an appointment for treatment as they stole my money. I get this response. “ Upon checking, you have been discharged to the platform as per your provider you need a higher level of care. and unfortunately, we don't issue refunds for discharged patients. Apologies for the inconvenience. Thank you for the opportunity to be involved in your healthcare. Don't hesitate to get in touch with us anytime with any questions.” I follow up and get this email: “Your ticket "49700 Appt and account status" has been Closed. We hope that we've helped you to the best of your satisfaction. To re-open this ticket simply reply to this email.” Stay away. This service started good and then became theft.

My provider was knowledgeable and caring. And the entire process was smooth and painless.

Done First has been a true life saver. I lost my job in the midst of treatment for my depression and was not able to afford a referral visit to treat my ADHD. I was able to easily book an appointment within a week and my NP was so kind, compassionate, and knowledgeable. We discussed treatment options together and I started my treatment shortly after and the results have been life changing. I finally feel like I’ve broken from the chains of my depression after years and I am ever so greatful for Done First for being affordable and making the process so easy.

My experience with DONE has been a fulfilling and rewarding one. From the beginning I have had all of my struggles validated, and my needs met. The kind and attentive services DONE provides is life changing. I have learned a lot about myself and the importance of having accessible mental health care at the click of a button. Highly recommend DONE to all of my friends and family who may struggle with similar issues.

Simple to use, a great service for people with ADHD who struggle to make and keep appointments

Wonderful guidance and worked with me to find a solution that worked for me. Took a little time to get the appointment, but it was worth the wait

Very happy w the doctors, consultation, communication and general overall experience— compared to in-office visits and referrals this is a breeze & worth the out of network expense.