Done.Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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4,022 approved reviews, newest moderated first
Lacy C.
I have had a great experience. Easy, confidential healthcare. I love seeing the NP. Quick and easy
Response from Done.Aug 3, 2023
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.
adam H.
They have been extremely helpful and much more convenient than any alternative I’ve tried.
Response from Done.Aug 3, 2023
We are proud to offer convenient, and easy access to ADHD care! We appreciate you taking the time to leave your thoughts. Please don't hesitate to reach out at any time for help or feedback.
Meghan B.
Scam! They take your money! They respond to these reviews, sounding like they are going to help, but I promise they will not! I have written many emails to them complaining about the service and asking for my money back (over $200) and they have yet to help me. They had all my medical info, said they could help, I paid $200 for an incompetent, judgmental NP to spend 15 minutes telling me she can’t do anything for me and to go see a psychiatrist 🫨
Response from Done.Aug 3, 2023
We definitely want to address your frustrations and are working very hard to address the issues outlined, to better serve you and ensure that your concerns are taken care of schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). Upholding patient privacy rights is of the utmost importance to us, so please respond to the Trust Pilot request for information so that we can help!
Valeria S.
Has made my experience so great & easy! Very informative & super quick to respond, always there to listen to my needs & help me with what I am needing help with within my medication.
Response from Done.Aug 2, 2023
We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!
Robert K.
Have had an awesome experience working with Done Therapy. Very easy to operate there portal, and even easier communicating with there team members. You can tell they enjoy there jobs which in turn makes the practice a lot more enjoyable for the patients.
Response from Done.Aug 2, 2023
Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!
Jeff
Great service and responsive.
Response from Done.Aug 2, 2023
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
PAden
After 3 months of talking with them. There was no update on anything, and they took my money away. Unacceptable.
Response from Done.Aug 2, 2023
Thank you for bringing this to our attention. We are continually upholding our providers to a high level of service so we are investigating to see where we could have improved. We're so disappointed that your experience does not meet our high standard of care - please reply to our request for information so that we can make sure your issues are resolved.
Francesca E.
Great customer service, great providers. They have always been prompt in answering my questions and working closely with me for medication adjustments. Highly recommend.
Response from Done.Aug 2, 2023
We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!