Lj
Replacement Battery
I got replacement batteries for my dog's e-collar. Works well! And received the products in a timely manner.

For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lj
I got replacement batteries for my dog's e-collar. Works well! And received the products in a timely manner.
Tim V.
I guess I’d like to see more discription with the picture instead of having to click on it
Tom C.
Great collars I will not buy any other brand
R H R.
Your checkout is poor. I clicked on submit order and it gave NO indication that anything at all had gotten thru to you, So I figured that the order was dropped and so I did it again. I DO NOT WANT TWO OF THESE THINGS IF THAT IS WHAT HAS HAPPENED. If you send me two, I will cancel the CC transaction and wait for you to contact me re: sending one back. How bloody hard would it be to incorporate some feedback? I like the product just fine, but this part has been a hassle. And BTW there doesn't seem to be a way to speak to a human. I wanted to find out of this battery should have begun to fail after only one year, but my attempts to speak to someone were never fruitful. Tighten it up, People. Howard Romero
Response from DogtraJan 10, 2018
Firstly we would like to thank you for taking the time and effort in placing a review for our company. We aim in having exceptional service online as well as over the phone. Because of this we take all review very seriously in reaching this mark. We are sadden to hear of your unfortunate experience with the website. We do attempt to make the purchasing experience as easy and hassle free as possible. Our website is designed to provide an order confirmation as a feedback with any order placed. Unfortunately there are times that technology can hinder this process which can included the customer’s browser as well as internet connection. Having said that, we have alerted our website manager of your experience. We would also like to make sure that our system is correct in indicating that you had spoken with one of our customer service representative who was able to assist you in your online order issues and made sure to have only one order placed for you. Again, we apologize for any inconvenience that the website has caused but if there is anything else we can assist you in please do not hesitate in calling our toll free (888-811-911) or emailing us any time at [email protected]. We would be more than happy to assist you in any inquires you might have with our systems or batteries. Thank you again and we hope you have a wonderful day. Sincerely, Dogtra Company
Ellen
Easy shopping and quick shipping
David S.
Quick response to product inquiries. Ordered processed within hours. Thanks.
William M.
I called with problem of 10 year old unit and they said needed a new battery. Told me how to remove and see if I could find battery type at battery store at home but decided to order from them. Changed battery and all is good.
Ed B.
While I find their products to be second to none, I find it outrageous that they see fit to charge 8-10 bucks to ship a rubber replacement washer or a 15 dollar replacement antenna. Most companys rarely charge shipping anymore let alone these crazy amounts.