Kay W.
Dogtra Arc
Excellent quality! Love the low profile look of the Arc and the ease of use.

For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kay W.
Excellent quality! Love the low profile look of the Arc and the ease of use.
james B.
Terrific customer service representative. Helpful, concise and quick answering time. Website not clear re charger replacement that fits my product so I had to take the time to call.
Robert W.
Great information, simple to order.
MC
I will never ever give this company my money again. I am a professional dog trainer & have used many different remote collars before. I am very unhappy. I had horrible customer service, as well as my client. We aren’t talking about a piece of apparel. This is a expensive electronic I I trusted a live animal on that isn’t mine Off leash! I am embarrassed after speaking so highly of them and sending them countless amount of clients!
Response from DogtraJan 17, 2018
We would like to thank you for taking the time and effort in placing a review for our company. We aim in having exceptional customer service. Because of this, we take all review and feedbacks very seriously in reaching this mark. We are very disappointing to hear of your experience with our customer service. We do aim to assist all of our customer with the best customer service experience we can provided. Our intention is to always correct any issue so our customers will have the best acceptable results. We do see in our system that we did speak with you on Jan 15th and offered a replacement unit with a return label to have the system that is not working to your satisfaction returned. We did advise you that the unit would go UPS Ground because unfortunately we are only able to expended shipping 3-Day which in your area is already UPS Ground. We apologize if there was any misunderstanding but we did attempt to rectify the issue in the fastest and most efficient way. We again would like to sincerely apologize for any poor customer service experience you had but if you do change your mind and would like to take us up on or offer please do not hesitate in call us (888-811-9111) or email us at [email protected]. Sincerely, Dogtra Company
Kathy
Great product when used with appropriate training. My only suggestion is to have an option on the remote for the collar to make a sound so that this will signal the dog that a shock is coming. Sometimes the dogs fur gets in the way and contact isn't being made and then the remote is useless. If it would at least make a sound, that would help. I do have the longer prongs but my dog is fluffy.
Chris
Easy to find what I was looking for.
Johanna A.
Order went through! And confirmation came immediately. That’s as far as it’s gone so far.
Carla M.
IT WOULD BE HELPFUL TO HAVE VIDEOS ON ALL BATTERY REPLACEMENT PROCEDURES FOR ALL COLLARS AND RECEIVERS. HARD TO TELL FROM WRITTEN INSTRUCTIONS WHERE GASKETS FOR WATER SEAL GOES ON THE 1900S COLLAR.