DogtraReviews of dogtra.com

Shaun was very helpful - gave information that was clear, and cost-saving - easy to understand and helpful!!!!

Great company! Staff has a lot of knowledge of their products. Have been using their products for over 15 years.

Shawn was so helpful in determining that we needed something new and asked all the right questions to make a recommendation on the right product for our situation. He was fabulous!

I have the black edition 1900S black edition that I bought three years ago. I was disapointed that this didn't last longer. when I sent it in to be fixed i thought it just needed batteries. it was going to cost me 187.00 to fix it due to other issues. It didn't make sense to spend that to fix it. I spoke with Shaun who was very nice. I did order another 1900 black edition in hope that this last longer. I have two dogs with 2 collars. Thank you Shaun

Had an issue with a remote device. The Dogtra peeps got it resolved immediately!

We ordered a new transmitter and band for our collar. I initially called before ordering and the worker pointed me in the right direction of what I was needing. Both items arrived right on time. I was a little confused about the set up, being that this is my partner’s ‘usual thing’ but he was at work and I needed help. So I called again and the worker walked me through every step, multiple times, as I was clearly struggling. He was compassionate, clear, & so so helpful. We originally thought we would have to return the whole product for a different model. Turned out I just needed a little assistance. These products are so versatile and we highly recommend as we have used the intial transmitter & collar for over two years for our (very high energy) chocolate lab until I broke it on accident. They have a repair center and great customer service. No automated system which is rare these days. Collar and transmitter were worth every penny, the old one before I broke it and the new one. We recommend these products to anyone, especially fellow shed hunting friends, hunting dogs, and high energy dogs training.

I have not even had this collar for two months. I sent in to have a part fixed and they want to charge me almost $100. The vibrate feature does not work well and isn't adjustable. The customer service is bad. Over priced and under delivered. My cheap amazon one works significantly better.

Excellent and immediate support, customer service was friendly, professional and knowledgeable. Resolved my small issue with unprecedented speed.