DogtraReviews of dogtra.com

Shaun was able to get me a new controller quickly.

Sean really went the extra mile to help me find a remote that would work w/my existing collars. To top that he was on the phone making sure I knew how to sink them so they’d work. Great customer service 10 out of 10:) Shelly

Great products and customer service.

Shaun listened and answered all my questions. By listening, he was able to cater to my specific needs and recommended The products best suited for my pup. Thank you, Shaun!

First person, shaun, was knowledgeable and diagnosed my issue immediately. Great service.

My e-collar remote stopped charging and I was amazed that when I called customer service I was able to speak to someone right away. Within a few days they’d had my device sent out, repaired, and shipped back. I’m blown away by the responsiveness. Thanks Shaun!

What made my experience great is when I called for support, after trying to figure it out myself, a real person answered on the third ring and they were able to immediately know what product I had and solve my problem within 2 minutes. They have also stood by their product when I had a charging issue and faulty chip. I feel they are truly trying to make a great product that help people, vs only trying to make money

Terrible customer service. Rude and unprofessional. Will NOT order from this " company " again