Doctor On DemandReviews of doctorondemand.com

The doctors can never keep an appt. I moved my work schedule around for them just awful. Then when you call no assistance. I try to reschedule and the website is glitchy and try to do from phone very frustrating. Plus the appt. time are not convenient. They need to work out the glitches pronto as people count on these appts. I was in tears as I really needed to talk to someone. I am sure if I made an appt everyday this week maybe 1 would show.

I have had depression for 40 years and have had a ton of counseling that was helpful. I needed help last winter and I didn't have an established therapist in the new town so I tried Doctor on Demand. The therapist they paired me with was a horror show. She was mean and snide right off the bat. It was clear to me (also a health professional) that she was just doing an evaluation in a dispassionate formulaic manner so that she would scare me off from ongoing therapy. She didn't want patients, she just wanted a one and done, sucks for you get out of my face encounter. All pays the same. No therapy, just eval. The company is horrible and when you have a problem with billing, which is likely, expect a 45 minute hold time.

If I could give this less than one star, I would. In previous sessions in 2020 and 2021, I would have rated them highly. However, after 2 appointments for my son, and then one for me, I will never use them again. I am a healthcare professional and the doctor came on judgmental before even introducing herself or asking me questions. She literally said "if your leg has to be cut off, don't blame me". She tried to send me to ER for a non life-threatening skin issue. I am very well versed in my own health and how to treat patients and this was the worst doctor visit in my life. She caused tremendous anxiety the rest of my vacation and week with how I was treated. Condescending, unprofessional, terrible bed side manner, and not good Rx prescribed either after seeing someone in person later that week.

Rip off.Suggested my collage student daughter contact because of her depression .She paid 25 $( a lot for her ) and they came back and said she should make an appointment with " someone in her area " .n No refund .What a joke .

I've called them twice and other time I was rushed off phone and no help told to go to docs or er what do they think I called them for no help never call again

I have been using them for about 4 years and this last Dr was TERRIBLE!!! After waiting almost 45 minutes for a Dr that I choose they said they were no longer available and I got some quack!! She told me to go to the store and buy all these over the counter meds and if no better come back in 2 days.. really?! If that’s how they operate they don’t need doctors to do that so now I have to pay for 2 dr visits and but a whole bunch if other stuff… WESTERN MEDS are terrible but I will go to Dr Says from now on they are cheaper!!!

Disgusting service preying on the needs of the vulnerable. Scheduled appointment then at last minute rebooked it for 8 hours later. Now saying the funds which they stole wil take 3 business days to be refunded. Lodging a formal report to APHRA

Fraudulent company that will charge service members and their families even though its 100 percent covered by insurance. I have been fighting with this awful company much longer than anyone should!