Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

4,633 approved reviews, newest moderated first

Noor D.
Jan 12, 2024
Very trustworthy and excellent service…
I always order products and medicines from distacart. It is one of the most trusted website. I always got my all order on time. Their customer service is excellent. They repond to your all emails. They took good care of your order until it teach to you. I really appreciate them.
Response from Distacart.comJan 12, 2024
Thanks a lot, Noor D, for your valuable review! It's fantastic to hear that you're pleased with our product and services. We look forward to hearing from you soon. Customer Happiness Team, Distacart!
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Pao
Jan 11, 2024
"Delivery legit
"Delivery legit! I was pleased to believe that Distacart is a very convenient and excellent service online customer center for any inquiries and delivery status. They respond quickly for any concerns. I would like to order again in the future!"
Response from Distacart.comJan 12, 2024
Thank you very much, Pao for your kind words and valuable reply! We are glad you found our services to be satisfactory. We value your feedback. We look forward to serving you again. Customer Happiness Team, Distacart.com
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Jass P.
Jan 11, 2024
Great service
Great service, great packaging, great products. Satisfaction is 10/10
Response from Distacart.comJan 12, 2024
Thank you very much, Jass for your kind words and valuable reply! We are glad you found our services to be satisfactory. We value your feedback. We look forward to serving you again. Customer Happiness Team, Distacart.com
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Sathya R.
Jan 10, 2024
They were great
They were great, the order arrived promptly and intact. I will consider Distacart for future international purchases.
Response from Distacart.comJan 11, 2024
Thanks a lot, Sathya for your kind words and valuable reply! We are glad you found our services to be satisfactory. We value your feedback. We look forward to serving you again. Hope to hear from you soon! Customer Happiness Team, Distacart.com
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Mangpo S.
Jan 10, 2024
Bad communication unprofessional my…
Bad communication unprofessional my parcel never arrived.
Response from Distacart.comJan 12, 2024
Dear Mangpo, We apologize for the inconvenience caused. It's our responsibility to ensure they deliver the shipment to your doorsteps. The shipping carrier attempted delivery at your door twice but failed due to an incomplete address. Please don't worry, you’re in good hands as our logistics team is working with the carrier and has passed on your updates to the delivery team. They will sort out the issues and get your order delivered as soon as possible. Please reach out at [email protected] or call us at +18552534782 for more clarification and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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Consumer
Jan 10, 2024
Updating review from 29.12.12.2023…
On 29.12.2023 I wrote a review stating I did not receive my item and advised I would write another review if it ever arrived. I am pleased to confirm, after numerous follows up, it has now been received.
Response from Distacart.comJan 10, 2024
Dear Claire Andrews, Thank you for providing an update, and we're glad to know that your item has now been received. We acknowledge the oversight from the sellers, which led to the delivery of the wrong product, and have addressed this issue with them. Your feedback is invaluable, and we've taken steps to ensure such instances are minimized in the future. If you have any additional feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your patience and understanding. Thank you, Customer Happiness Team!
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hs
Jan 9, 2024
Everything as promised!
"Everything as promised! I was sceptical, but they delivered all their promises. Also the customs duty tax EU- Netherlands, after receiving an email for first paying customs and forwarding that email to Distacart, they handled it within one day, Bravo! The products are also very good. I will order again, because the products are very good, with confidence and pleasure!"
Response from Distacart.comJan 9, 2024
Thanks a lot, HS, for your kind words and valuable reply! We are glad you found the product you need and that you are satisfied with our products and services. We look forward to serving you again. Hope to hear from you soon! Customer Happiness Team, Distacart.com
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Joy
Jan 8, 2024
Excellent service!
Although the shipment reached on time. There was a scare that it would be delayed and when I asked about the delay they mentioned that it would take 3 days to procured the product and 3-5 days for priority shipment. So to get the actual delivery time I suggest you add 3 to 4 days.
Response from Distacart.comJan 9, 2024
Thanks a lot, Saravanan for your kind words and valuable reply! We are glad you found the product you need and that you are satisfied with our products and services. We value your feedback. We look forward to serving you again. Hope to hear from you soon! Customer Happiness Team, Distacart.com
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