Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

4,633 approved reviews, newest moderated first

thivya S.
Feb 1, 2024
Good products and excellent customer service!
I have been buying products from Distacart for a while and I have never been disappointed in the products they sell. The products are of good quality and the prices are good as well. Not only that the customer service is really good. If you send them a mail with a query they solve it at the earliest. I have never seen a store like this with such a good customer support. Its really amazing. I would really recommend Distacart to my friends and family. Keep going Distacart!
Response from Distacart.comFeb 2, 2024
Thanks a lot, Thivya for your kind words and valuable reply! We are glad you found our services to be satisfactory. We value your feedback. We look forward to serving you again. Hope to hear from you soon! Customer Happiness Team, Distacart.com
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Ratna S.
Jan 30, 2024
Geen respons op verzoek tot terugbetaling
Ik heb 2,5 week gekeden een product Ghee besteld en 60.80 euro betaald. Tot op heden niks ontvangen. Vandaag DHL gebeld en die lieten weren dat zij het vereiste bijbehirende formulier niet hebben geleverd en dat zonder sat geen ega en of dierlijke producten mogen verzenden. Dit product is in beslag genomen in Duitsland en heeft verzender email beri ht verkregen hierover. Alleen reageert nu Distacart opeens niet meer op mijn whatsapp berichten. Helemaal niet. Een verzoek van terug betaling wordt niet op gereageerd. Wat is dit voor een online winkel of Boef???? Wat is dit?
Response from Distacart.comFeb 1, 2024
Dear Ratna, We apologize for the inconvenience caused. It's our responsibility to ensure they deliver the shipment to your doorsteps. Your order was stuck in customs due to a documentation issue with the destination team. Our seller always handles these cases but in very rare scenarios, it falls under this bucket. Please don't worry, we are working to resolve the issue. Meanwhile, as the process is taking a longer time than expected, we don't want to hold your money so we have immediately refunded it. We checked our WhatsApp channel to verify the communication and it seems due to a technical issue, the communication reflected very much delay to our team which caused the delay in responding. Our technical team has corrected the issue to prevent delays in responding to customers.Please reach out at [email protected] or call us at +18552534782 for more clarification and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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Josephine W.
Jan 29, 2024
100% trust worthy
Honestly it was my first time using this app to order something,I must confess I am so so impressed it surpassed my expectations and the communication is amazing I would rec again and again .
Response from Distacart.comJan 30, 2024
Thanks a lot, Josephine Wesamba, for your kind words and valuable reply! We are glad you are satisfied with our products and services. We look forward to serving you again. Hope to hear from you soon! Customer Happiness Team, Distacart!
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Alisha M.
Jan 29, 2024
Delivery on time
Delivery on time
Response from Distacart.comJan 29, 2024
Thanks a lot, Alisha Mustafa, for your kind words and valuable reply! We are glad you are satisfied with our products and services. We look forward to serving you again. Hope to hear from you soon! Customer Happiness Team, Distacart.com
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Ku'ulei
Jan 28, 2024
GENUINELY satisfied!
I once bought something based on the 5-star rating it had. It was awful! Later, I found out that people were rewarded a "nice amount" for giving it 5 stars. Just because of people's greed and dishonesty, I was "tricked" into buying a piece of junk! THIS company, however, need not worry about that. People WILL so willingly write good things and no reward is necessary. As a person who simply and honestly wants to share "a good thing," I rank this one of the best companies I have ever had the pleasure of dealing with online. I highly recommend them AND their excellent products!
Response from Distacart.comJan 28, 2024
Thanks a lot, Ku'ulei, for your kind words and valuable reply! We are glad you found the product you need and that you are satisfied with our products and services. We look forward to serving you again. Hope to hear from you soon! Customer Happiness Team, Distacart.com
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MAHMOUD A.
Jan 26, 2024
Trustpilot
Trustpilot
Response from Distacart.comJan 27, 2024
Thank you for the review. We look forward to serving you again. Hope to hear from you soon! Customer Happiness Team, Distacart.com
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Gurdip K.
Jan 24, 2024
Narayana Thailam (Big) oil
First class service in every order I have placed. Brilliant team who all work very closely to solving any problems whether big or small and with feedback every step of the way. I feel very confident and assured that what I have ordered is exactly what I receive. BRILLIANT and excellent company with very competitive prices and excellent quality of products.
Response from Distacart.comJan 25, 2024
Thanks a lot, Gurdip, for your kind words and valuable reply! We are glad you are happy with our services. We value your feedback. We look forward to serving you again. Hope to hear from you soon! Customer Happiness Team, Distacart.com
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Emmanuelle
Jan 22, 2024
" Honnête et efficace
" Honnête et efficace ! Les frais de douane ont été réglés dès notification par Distacart. Top. Merci !" 🙏
Response from Distacart.comJan 22, 2024
Thanks a lot, Emmanuelle, for your kind words and valuable reply! We are glad you found our services to be satisfactory. We value your feedback. We look forward to serving you again. Hope to hear from you soon! Customer Happiness Team, Distacart.com
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