Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

4,633 approved reviews, newest moderated first

Pradeep
Jan 21, 2024
My Experience with DistaCart was really…
My Experience with DistaCart was really good and the order was dilvered in time and quality products, and customer service was very good in handling my fedex charges for custom tax, very trustworthy site.
Response from Distacart.comJan 21, 2024
Thanks a lot, Pradeep for your kind words and valuable reply! We are glad you found our services to be satisfactory. We value your feedback. We look forward to serving you again. Hope to hear from you soon! Customer Happiness Team, Distacart.com
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Anis S.
Jan 21, 2024
Distacart is changing hidden amount by…
Distacart is charging hidden amount by converting currency at other than prevailing market rate. This is hidden money taken from customers without their consent hence falls in the category of deceiving. Distacart reply to my unveiled facts is RUBBISH and LAME EXCUSE. NOTHING IN THEIR REPLY CAN JUSTIFY BEHIND THE CURTAIN CHARGING CUSTOMER WITHOUT THEIR KNOWLEDGE.
Response from Distacart.comJan 21, 2024
Dear Anis Sayani, Thank you for bringing your concerns to our attention. We'd like to clarify that our pricing structure considers variations in currency exchange rates, and prices may differ between countries. In your case, as you're placing an order for a Canadian shipping address but requesting a price match based on the USA pricing, it's important to note that each country has its own rules and regulations concerning duties and taxes. These factors are incorporated into the product cost, and any apparent difference in pricing is not an attempt to deceive but rather a reflection of these considerations. We strive for transparency and customer satisfaction. If you have any concerns or require additional clarification, feel free to contact us at [email protected] or call us at +18552534782. We are here to assist you further and address any questions you may have. Thank you, Customer Happiness Team!
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Valeria
Jan 19, 2024
They are quick and reliable
They are quick and reliable. Perfect, nice staff answered my questions, thank you!! Highly recommend!
Response from Distacart.comJan 20, 2024
Dear Valeria, Thanks a lot, for your kind words and valuable reply! We are glad you found our services to be satisfactory. We value your feedback. We look forward to serving you again. Hope to hear from you soon! Customer Happiness Team, Distacart!
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Raj V.
Jan 19, 2024
Product was good
Product was good, delivered on time, even they paid for the FedEx tax invoice.
Response from Distacart.comJan 20, 2024
Dear Raj Vishwakarma, Thank you for your valuable review! We are glad you are happy with our product and services. We look forward to hearing from you soon. Customer Happiness Team, Distacart!
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Estefania Olivares R.
Jan 17, 2024
Trust this site and its people. Very professional.
I have ordered through Distacart on several occasions. And always pleased with the product and mainly with the customer service experience. They go above and beyond to always support you to have the smoothest transaction. Delivery time is always decent, they ship the products straight away, after it purely depends on the freight company times.
Response from Distacart.comJan 18, 2024
Thank you for your valuable review, Estefania! We are glad you are happy with our product and services. We look forward to hearing from you soon. Customer Happiness Team, Distacart!
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Fran
Jan 15, 2024
Great service and communication
Great service and communication! Very pleased with their products. Would recommend to a friend.
Response from Distacart.comJan 16, 2024
Thanks a lot, Fran, for your valuable review! It's fantastic to hear that you're pleased with our product and services. We look forward to hearing from you soon. Customer Happiness Team, Distacart!
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Consumer
Jan 14, 2024
Do you guys not do international…
Do you guys not do international shipping ? I was busting something and proceeding with the payment it say my card has been declined I have try that many time , why in getting that error ? I’m actually from mauritius please re review that
Response from Distacart.comJan 14, 2024
Dear Consumer, Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. We're sorry to hear about the difficulties you faced during the checkout process. Upon reviewing your concern, it appears that there might be an issue related to international shipping and payment processing for Mauritius. We understand the frustration this may have caused you, and we're committed to resolving it promptly. To ensure accurate assistance, could you please provide us with more details? This information will help us investigate the issue and find a solution: The specific item(s) you were trying to purchase. The exact error message you received during the payment process. Your preferred payment method (Credit or Debit card) and if it is activated for International transactions. Once we have this information, we will work diligently to address the issue and provide you with a resolution. Alternatively, you may reach out to our customer support at [email protected] or call us at +18552534782 with the details mentioned above for faster assistance. Thank you, Customer Happiness Team!
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Noureen K.
Jan 14, 2024
Really liked the product
Really liked the product. Makes my skin glow every time I use Hydra Glow Serum. I use 4-5 product from them and I really liked all these products. Great service with fast shipping. I highly recommended and trusted.
Response from Distacart.comJan 14, 2024
Thanks a lot, Noureen Karedia for your kind words and valuable reply! We are glad you found our services to be satisfactory. We value your feedback. We look forward to serving you again. Hope to hear from you soon! Customer Happiness Team, Distacart.com
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