Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

Showing 63 reviews with 3 stars · Clear filters

Biju N.
Oct 21, 2026
Long-time
Long-time, satisfied customer for food items, but the clothing and jewellery were a letdown. The jewellery arrived broken, and my daughter’s skirt bled color in the first wash. I’ll stick to food from now on.
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Nirmal M.
Oct 5, 2026
This is first time that we got so much…
This is first time that we got so much tension from the delivery.no body told us what time the delivery was supposed to be delivered and we were getting notices about paying $53& some change .there wws only one notice on our xoor .on Saturday morning the delivery came & we had to $41 .we never paid this type
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laughanaden V.
Sep 29, 2026
This order was good but reaching not at…
This order was good but reaching not at the date l need it ok now l got it
Response from Distacart.comOct 5, 2026
Dear Laughanaden Veerlapin, Thank you for your review. We’re happy to hear that you received your order and that you were satisfied with it. We would like to clarify that the order timeline includes both the fulfillment period (3-5 business days) and the shipping period (8-12 business days) that you have chosen while placing the order. When combined, the estimated delivery date for your order was September 25th. We are pleased to confirm that your package was delivered on September 25th, which is within the promised timeline. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team!
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Fozia K.
Sep 20, 2026
Reliable but a bit expensive
Its a good place to get products from India. Trustworthy and reliable. Delivered with utmost care. I just find the product quite expensive thats all.
Response from Distacart.comSep 30, 2026
Dear Fozia Khan, Thank you for your review. We’re happy to hear that you’ve had a positive experience with our service. We understand your concern about pricing. Our prices are all-inclusive, covering duties, taxes, careful packaging, and international shipping, which helps ensure your order arrives safely and without any unexpected charges. They also reflect the costs of authentic sourcing and secure handling of the products. We truly value your feedback and have shared your thoughts with our team as we continually review our offerings. Your input helps us improve and provide the best possible experience for our customers. Please reach out at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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MARY A.
Sep 17, 2026
Everything was fine no problems at all
Everything was fine no problems at all. Delivered when they indicated it would be delivered no delays
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Pushpee
Sep 12, 2026
Products are good but unfortunately it…
Products are good but unfortunately it took very long time for it to be delivered I even forgot I placed order waiting . If waiting time can be reduced then it’s 10/10
Response from Distacart.comSep 16, 2026
Dear Pushpee, Thank you for your kind words about our products! We’re glad to hear that you’re happy with the quality. We sincerely apologize for the longer-than-expected delivery time and understand how frustrating it can be to wait so long for an order. We’re continuously working to improve our shipping and delivery process and reduce waiting times. We truly appreciate your patience and valuable feedback. We hope to provide you with a much faster delivery experience next time! Thank you, Customer Happiness Team
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Krishna J.
Aug 23, 2026
The availability of products are great…
The availability of products are great however the cost of the products are significantly high and could be a bit more affordable.
Response from Distacart.comAug 28, 2026
Dear Krishna Thank you for your valuable feedback. We’re glad to hear that you appreciate the wide availability of our products. Regarding the pricing, we completely understand your concern. Please note that the product prices are determined by the respective sellers, and we do not have direct involvement in setting those prices. Additionally, international shipping and related costs can also contribute to the final price. We truly appreciate your understanding and feedback, and we’ll continue doing our best to provide a wide range of products and value to our customers. Thank you, Customer Happiness Team
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Kuldeep S.
Aug 9, 2026
Product and Website is great
Product and Website is great. But for the love of the god stop sending so many emails and messages. It's so annoying 😑
Response from Distacart.comAug 9, 2026
Dear Kuldeep Singh, Thank you for your review. We sincerely apologize for the inconvenience. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.
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