DICK'S Sporting GoodsReviews of dickssportinggoods.com

Paid just under $2,000 for a basketball hoop and installation 6/29/20. Today is 7/20/20 still not done. Today they cancelled the installation appt because they are too busy. This is second time they cancelled. Where is their CEO? I guess he could care less.

If you found a good deal online they always cancelled my order they did it to me twice already... it looks like they made a mistake that's why they just cancelled my order... it make me missed sports chalet/authority... but we have no choice... they should at least improve their online ...order # 10331872645

I ordered a bike twice, and both times the order was cancelled because the Bike was out of stock even though the website said it was in stock. All the locations only ever have 1-3 bikes at them. They’re never reliable. Certainly won’t be shopping here again!

5 stars I have ordered from them twice the last few months. They always ship quickly.

Hi I visited the Citrus Park location in Tampa,the young man at the register was very polite helpful and informative, this young man name is Ajay.It was Fathers day and I needed a lot help with my purchase, Ajay answered all my questions he has a lot of experience and patience,we need more helpful bright smile people like Ajay,thank you Ajay I appreciate you.

If I could give this place zero stars I would. I am aware of several stores in the country where employees, employees’ family members, and managers have tested positive for Coronavirus, but were still permitted to come to work. Despite this, no employees were tested and the stores operated with business as usual, further exposing all of their employees and all of their customers. Clearly the bottom line is the only thing that matters to this company.

Crap store. Crap employees. Any liberal owned crapbox is bound to implode at some point...they don't even carry non crap brand rain jackets from libtard companies...i cant even say the s word store because of their monitoring communistic controls

I recently purchased a treadmill from Dic_'s Sporting Goods. I received an email confirmation, with a delivery date of 7/9. The email stated that someone had to be home to receive the delivery, so I adjusted my schedule to remain home for the duration of the day, as no delivery window was provided. At 2 pm on the delivery date, I had not received any update on the delivery so I called customer service. The first representative placed me on hold for 8 minutes. When she got back on the line, she said she had "information on my purchase" and then ended the call. Thinking it was an error on my end, I called back and got a different representative. I asked to be transferred to the individual I was speaking to previously, and was told that wasn't an option, so I had to start from the beginning. I was then placed on hold for another several minutes, before the call was also terminated. I made two calls after this to other individuals to ensure that it was not an issue with my phone/signal. It was not. My husband then called, was asked to explain everything from the beginning, and was also placed on hold. When someone finally returned, we were told that they had no idea when the item would be shipping out, had no way to track it, and that it would not be delivered on the date that the tracking number from Dic_'s Order Tracking page was displaying. My husband asked to be transferred to a supervisor and the representative took his number and said someone would be calling him back shortly. It has been over 24 hours and we have heard nothing. Moments ago (on this, the following day), I received an email that said our order was now cancelled and that we would be refunded. I have been waiting over 3 weeks for the item I had initially ordered with no update from Dic_'s on any hold up in the process. Terrible customer service. Terrible process management. I will not be taking my business to Dic_'s Sporting Goods again.