DICK'S Sporting GoodsReviews of dickssportinggoods.com

from Pink. DICKS provide me the worst experience in online shopping. It show welcome discount code from sign up email. But after sign up I haven't get anything. I asked from agent to help me from this but she refuse me to get code. It like they aren't welcome new customer anymore.

Walked in store was Looking for a product could not find it. Walked the entire store NOBODY on floor to help us. Then we saw a young lady walking into store with a Dicks name tag and asked her for help to find someone. She seemed like she was going to help us But we waited and waited nobody came. We walked out of Middletown Dicks Sporting Good store and will never return. Horrible experience!!!!!

Extremely Disappointing Experience at this store located in Huber Heights, Ohio I want to express my serious disappointment with the management at this location in Huber Heights, Ohio, specifically regarding the conduct and treatment of employees under Ben’s management position. While I believe every workplace should maintain professionalism, respect, and accountability, my concerns about the apparent treatment of African American employees are difficult to ignore. From what I have observed, there are only four African American employees working at this location, and two have already been subjected to what I consider to be disrespectful and unfair treatment from management. Specifically Ben. The way these situations have been handled raises serious concerns about whether all employees are being treated equally and held to the same standards. No employee should have to tolerate disrespect that they have not earned, especially from someone in a leadership position. I am particularly concerned about what appears to be colorism and racial bias in the way Ben treats certain employees. When the number of African American employees is already so small, seeing multiple individuals experience what appears to be targeted disrespect is troubling. I believe these concerns deserve to be taken seriously and investigated rather than dismissed or overlooked. Management should be setting an example of fairness, professionalism, and respect, not creating an environment where employees feel singled out or undervalued. Additionally, there are concerns regarding the overall work ethic and leadership at this location. Employees deserve clear expectations, consistent communication, and managers who lead by example. A workplace cannot operate successfully when professionalism, accountability, and mutual respect appear to be lacking. Being in management is about more than having a title; it is about how you treat the people who work under you.No one should feel that their race or skin tone affects the respect, opportunities, or treatment they receive at work. Every employee deserves to feel valued, protected from unfair treatment, and able to perform their job without feeling targeted. Knowing a African American females who’s work there for a year and a half no issues with any management up until a month ago when Ben was employed , she has been treated wrong and disrespected, to the point she quit. He has also disrespected another African American employee for her wanting to express how he was speaking to her , she was only employed for three months and has already decided to put her two weeks in because of this manager he has disrespected her in many way calling her slow, and childish for trying to express how she didn’t appreciate how he spoke to her. I hope corporate leadership takes these concerns seriously and looks into the management practices at this location. A proper investigation into employee treatment, workplace culture, and management accountability would be a meaningful step toward ensuring that everyone is treated fairly. The store should be a place where employees are respected regardless of their background or complexion. Unfortunately, the management concerns at this Huber Heights location have left a very negative impression. I hope real accountability and meaningful changes follow, because respect, fairness, and equal treatment should be the bare minimum in any workplace.

Bought something for my son the packing was horrible I’m sending it right back

One of the worst billing departments I've ever dealt with also the AI system is horrible I shouldn't have to chase somebody and call somebody over and over to give you money

The sales guy is so nice, but he has been left alone in the shoe department to service 16 customers. What a joke. Corporate is obviously sacrificing customer service to save on payroll. This store is severely understaffed - probably in the name of the CEO’s bonus. Why would you have so little staff on a weekend?

There costum made water bottles allows words like Satan, pdf, qoran, hala but doesn't allow god or jesus. Will Boycott for good absolutely disgusting

After spending 3 hours in store on 9/22/2026, I came on in to buy a BowFlex T9 trwadmill, paid for a BowFlex T9 trwadmill, tripled checked with the staff team along with a picture and in-store listed price tag of the Bowflex T 9 treadmill specifically but somehow I was still given a BowFlex T6 treadmill. That is a $500 difference. The BowFlex T9 treadmill was listed for $1399.98 in store and online which the store did not update their systems to portray that price tag and tried selling it to me for $1499.99 MSRP. Not only did I have to tell the cashier about their own discount but I had to find the manager to ask them to reduce the price to the listed price of $1399.98. After the BowFlex T6 treadmill was loaded into my truck and I had made the trip home, that's when I realized it was a BowFlex T6 treadmill and NOT the BowFlex T9 treadmill once I had already arrived home. After calling DlCK's customer service and explained the situation: a) we had to make the hour drive back to the store, b) wait another 45 minutes to get the correct and PAID BowFlex T9 treadmill into the bed of my truck, c) since they were short staff, my family and I had to help load our own BowFlex T9 treadmill after the mistake was caused by DlCK's sporting good's employees, d) with the gas price increase per gallon they only offered us 15% discount for the hassle which DOES NOT justify the 2 hour drive there and back and I had to ask for a 20% discount instead but was really given 14.3% because I had to pay 5.7% to get it back to the promotion listed price, e) when refunding the amount back, they removed the original promotion of $1399.98 and charged use $1499.99 with a 20% discount which is outrageous because we did not go into the store to buy it for $1499.99 but for $1399.98 so we had to cough up the promotion cost ourselves which is completely wrong, f) by the time we actually got the device loaded in my truck, it was already 8:45 pm which is 15 minutes from closing when I should already be home and assembling the treadmill, g) why did they remove the original promotion off and charge me MSRP price after it was the EMPLOYEE'S MISTAKE that caused all of this. DlCK's sporting good has officially lost a customer forever especially because that was my first ever big purchase as DlCK's sporting good. They employees down played the severity of the situation because the BowFlex T6 treadmill was on sale for $999.99 online and in-store while the treadmill that I actually bought, the BowFlex T9, was listed for $1399.98 which is a $400 difference not including the labor and gas cost go to and back to the store. This action is very scummy of the company and 100% will NOT be receiving my service anymore. Wasted an extra 2 hours of my life for something that SHOULD NOT have happened in the first place. BE AWARE WHEN BUYING ANYTHING EXPENSIVE FROM DlCK'S SPORTING GOODS.