DICK'S Sporting GoodsReviews of dickssportinggoods.com

My wife purchased a callaway cargo golf bag as a christmas present. I finally got to use the bag. She also purchased the extended warranty. I had some quality issues with the bag and took it back to the store. The young lady the help was very professional and let me know that I need to contact the 3rd party warranty company. The claim needs to be filed on line. I filled out the questionnaire. I got an instant response that they wouldn't help me. I had to call Callaway and they took care of me. It doesn't look good on a company when the managers dont have the authority to take care of customers and have to rely on a 3rd party companies. I can understand this for exercise equipment but for a golf bag? Sad to see.

The service was good, polite and just fine. The prices are 25 to 50% OVER full blown retail!! YIKES got a nose bleed in the Nike section! Either Nike is crazy or D ick sporting goods prices are crazy. $120 for golf pants???

Prices are way higher than other places. It's crazy how much more expensive the mark up for items are. Way overpriced and the stores feel like a outlet mall vs an actual sporting goods store.

I had no idea when I went to buy a gift card from D's Sporting Goods website that they just linked that page to a 3rd party gift card vendor. I bought a $100 gift card that was late, no tracking provided. The gift card company did not send with tracking via USPS. Are you kidding? The phone number DSG gave me was all automated message w/ no way to speak to anyone. I had to do live chat. Also, the gift card arrived in a generic envelope that the recipient would've tossed thinking it was spam mail had I not warned him it was a 3rd party. Never again.

Ordered a Smartwool baselayer, but 2 days later got an email saying it was out of stock and my order was cancelled. Later I check and see it is in stock, and contact them and ask for a reorder w a price match to the original order price (the one that was cancelled). I was told no, it is beyond their 14day window for this. Crappy way to treat a customer! REI treats customers better!!!

A clerk was just standing at the shoe department, not helping. When I asked a question, he wasn’t nice at all. (Someone else helped me, who was very nice.) And when I tried the shoes on, this clerk came close and watched me. Very intimidating. He should not be working there, in my opinion.

Dlcks sporting goods has fallen a long way from being a sportsman store they sell no camping equipment they sell no guns they're really pretty week. I think it's funny you can't even say the name of the store in the review without them telling you you're using inappropriate language total bs

Went to the dicks in Woodbridge nj looking for a Gatorade towel, couldn't find one, when I asked for help, they did help, the kid that helped was super cool and patient. He did a stock check and said they had 18. But couldn't find any. Spoke to 5 different associates and got 5 different answers. I truly hate this store.