DICK'S Sporting GoodsReviews of dickssportinggoods.com

Incredible fast and free delivery. Item came in pristine condition and I have very happy.

Terrible price matching policy - beware I had ordered a Sole E55 elliptical unit from in store yesterday 10/01, and was price matched with the manufacturer at 1499.99. The order came out to a little over 1600 with taxes. I received an email this morning that my order was cancelled due to 'out of stock'. Their website says they still have 7 Available and Ready to Ship, so I called the customer service number. After 45 mins of working with one lady, I was transferred to an escalation personnel who explained to me that they can price match the manufacturer's website at 1499.99, but as it has to be shipped it would cost me an additional 140. The Sole manufacturer's website specifically details FREE SHIPPING, and when I explained that to the lady she said there was nothing she can do and if i wanted to order through D ick's, I would have to pay the 140 for shipping. I'm going to go ahead and call it as it is - a "D ick move". So my business went to the manufacturer instead. Sorry to say, you won't be getting my business again.

The Customer Service in the Front is Absolutely Horrible!! Them B@$*@...are Lazy Af! I stopped Shopping at DSporting Goods Years ago For this very Reason.The Staff in the Shoe area was Great! If my boy didn't need those shoes the next day I would've left them at that fuqn store! This thing is telling me I'm using inappropriate language It's the name of the Store!

Terrible customer service....took 45 minutes trying to make a purchase and apply a coupon code. The couldn't get it done. I'd rather pay more elsewhere.

Ordered two bike helmets and two pairs of running shoes. The day I did, I called as I didn’t get a confirmation email. Was told I had input the incorrect email but they confirmed my email in app and account were correct. They also said they couldn’t cancel. Today order went to incorrect address Only option given dispute it with credit card company. Good Lord....2020 is a crazy year...

On 9/6/2020 my husband purchased a Hydro Flask sip lid. He took a picture of the Hydro Flask lids display & sent it to me showing they had a pink lid and did i want it, but it wasnt sip lid. At the register the Hydro Flask sip lid scanned $12.50. My husband told the employee that display and ALL the Hydro Flask lids were marked $7.95, which you can clearly see in the picture he took. The employee said if you want it, it's $12.50. He bought cuz he knew I really wanted it. It's My opinion that is a classic "bait & switch" move. If it's an honest mistake than you honor the mistake, especially if the customer asks. To: DICKSSPORTINGGOODS; you can do better, if you choose to. I still have the picture & the receipt if you're interested.

Do not use this sorry company for credit. They just lowered my credit card limit for no reason. I called to ask them and they said I closed the account which I didn’t. Don’t use them if you have other options for credit. And the store SUCKS anyway.

I purchased an item and canceled it in literally 5 mins... item wasn’t shipped or processed... I immediately cancel the item And they tell me they still have to ship it... days later... because that’s how their system is set up... Terrible system... I have never had a company force the situation for me to have to be inconvenienced and send it right back... I just will no longer order from them! First and last