DICK'S Sporting GoodsReviews of dickssportinggoods.com

I will never shop there again they have removed all the guns all the fishing stuff and all the knives bows arrows way to go libtards and soccer moms

Horrible customer service and no gun sales makes them the worst sporting goods stores on the market. “Get Woke, Go Broke”!! Another lost customer........Take a hint Dick’s and close your doors for good, you SUCK!!! I’ll be a Cabelas & Bass Pro Shop customer for life!!!

I heard Dick's Sporting Goods had a good selection of products. It seemed like an independent American business. They have their own plus size sports clothes, including leggings with pockets. Unfortunately I had a bad experience with their website and 800 number trying to buy something. The item I was interested in had a two inch gap in hip measurements between one size and the next. I've never seen that before. My measurement was in the gap. Their reviews of this product state that all the reviewers received an incentive to post their reviews. I'm grateful to know that, but it also made me question their ethics. This item does not have a stock number for reference. It was late their time. I could not find an email for customer service. It wasnt that easy, but I found their 800 number on the website. They list no stated hours for the number. I called after 10 pm their time on a Friday. My call was answered and by an American. However, she knew very little about the stock. She wasn't very helpful in answering my questions or adressing my upset with the size gap. She kept saying that they "weren't personal shoppers who put the company's clothes on people." Normally customer service workers at a company know more about the products than she did, although they are not "personal shoppers." Eventually I asked if she was answering the phone for multiple companies. She said she "didn't see the relevance." If Dick's Sporting Goods has people answering their 800 number who don't really work for them, let customers know. Let us know during which hours that happens. Let us know what they can and cannot do for us. Take orders? Help us lower our expectations. It's not necessarily bad to have outsiders taking phone orders late at night on a weekend. It is bad to make us think they are regular employees. Because of all this I looked at Dick's BBB page, which was alarming, although perhaps some reviews are fake?

Looked online to find what I was like looking for in the fishing dept it showed that it was in store got to the store not in stock . Did the same the thing a few days later but this time I called the store the manager that did not have a clue then he said if it shows to be in the store then it is here went back to the store still not what I’m looking.for even though it shows online. This is the problem they put the wrong items in places that other things are supposed to be so when u look online it says it’s there but when u go to the store it’s not there it’s a different color plus I stay 45 min away to b makeing a drive there for nothing is a waste of my time

I went to purchase new shoes. I used a gift card at checkout that said gift card was applied. No amount was applied to my purchase. I took a screenshot and showed customer service. Apparently I have to return my product before I can apply the gift card. Nevermind the amount of time it took for delivery and then to send it back and then to get the shoes again. I clearly didnt need or want them. I am paying to play in leagues to use the shoes I ordered and now I cant use them. I asked to get in touch with a supervisor and two weeks later I am still waiting.

Tried to buy an elliptical machine and found that the Dicksportinggoods supplier had it on sale cheaper. The manager wouldn't match the price from their own supplier! Forget the price match guarantee they proudly display. They also don't give a military discount. I won't go back.

They really need to retrain their employees better. I recently went to the Sporting Goods Store in Oneonta to exchange a pair of Adidas for a bigger size. The "salesman" who was supposed to be helping me had to leave to help someone else in the middle of helping me. He never came back to help. I took the shoes to customer service and exchanged them. I got home and realized they were too big. I decided to go with the Adidas AX3 Gore-tex instead of the Swift R2 and checked to make sure they were in stock at the Binghamton store and they were. I drove an hour to the store and asked for the AX3 Gore-tex in 11 1/2 and 12 just to make sure I got the right size this time. I got there and asked if I could get some help with shoes and the salesperson said the shoe "specialist" was in the back busy. I work at Lowe's and if a customer asked for a specific associate we make sure that associate helps the customer. He went to get the two pairs and I had said black and instead he brought out a different color. I asked for the black ones and he called someone else to help me and he left. No one came to help so I went to customer service and asked for someone to help me. She offered to help me. I told her I wanted black AX3 Gore-tex and wanted to try the 11 1/2 and the 12 to make sure I got the right one. The salesperson brought out the two and told me they were the AX3. I didn't have my glasses on so I trusted her. I exchanged them and got out to my car and realized she gave me the Swift R2. I decided to just keep them since I had been to 4 different stores already.

Bad service First order 3 days delayed Second 7 days delayed Third 10 days delayed and the package was damaged Forth on time but I can’t find my order until my neighbor ring my door bell Fifth They canceled my order because they are out of stock. None of those orders are satisfied