DICK'S Sporting GoodsReviews of dickssportinggoods.com

where can i leave 0 stars. i need to badly

Terrible service, ordered some snap pants for when I came home from knee surgery. Received 50 + promotional emails within 2 weeks of the order. First told the pants were delayed, then received an email saying delivered a week later. Did not arrive and when I called was told first that they were delivered incorrectly then they are actually out of stock. Such poor service. I would like to use businesses other than Amazon, but why would I when when i revive such bad service.

Its x-mas and they had one behind the gun sales counter. After waiting 20 minutes had 2 break in line .no organization. They lost a sale.Im in no rush to return. Ill.pay a little more somewhere else.

Dick’s website is horrible. I love shopping at their stores, but I am constantly having issues with their website......CONSTANTLY. It will just freeze and then I am unable to get back in for several hours inhale tried different computers, phones, networks, etc and the same issue persists. It is so frustrating. I am trying to buy things from your website.....have a website that doesn’t freeze up!!

A dozen or more employees standing around the store doing nothing and only one employee at check.out whe there's a line. Stupid!

I visited Dick’s a couple weeks ago to order a bosu ball which I used in my Physical Therapy sessions. I was assisted by staff ordering on their computer. I received my bosu ball in a few days and love it. I needed help during these COVID time staying active and flexible. Thanks Dick’s for your assistance and I love my Bosu Ball

I have ordered from DICK'S twice - - both excellent experiences. I ordered on Thursday Thanksgiving 2020 morning: clothing. jump rope and a excellent price on a rowing machine. I called customer service and spoke to someone - - on Thanksgiving morning! A Lovely young woman in Texas who's only accent was a drawl, I was trying to figure out why I didn't get an additional % off - and I just hadn't read the part about excluding exercise equipment. What a FANTASTIC shipping experience! I received the clothing and jump rope on Saturday - thats 2 days INCLUDING a Holiday and a Weekend Day. I received the rowing machine Monday Afternoon - a day early and 5 days including a weekend and holiday! It all arrived Fed Ex. Thank you DICK'S for such a positive experience. Your shipping is well thought out and you obviously put customer service first when it counts the most.

The store in Ashland, Kentucky has lost a customer. I live an hour away from the store and called to confirm they had a product in stock. The person that answered the phone absolutely confirmed that they did have it. I made the trip immediately after calling only to find out that they did not have the product available. Horrible customer service. The person answering the phone should have checked especially after being a informed that I was traveling an hour to get there.