DICK'S Sporting GoodsReviews of dickssportinggoods.com

If I were able to leave a 0 star I would. Was given a coupon from Temecula LL. The store would not honor. I asked for the manager, and spoke to her.. She did nothing to help. I have 3 kids that ALL play sports and we get these coupons all of the time so it's not like they are a rare event! Manager Gave me the run around.. I even reached out to their corporate chat line and was given the same POOR customer service. It's ok... Sporting goods sector is very competitive and there are plenty of options online. Just unfortunate that I can't help local business! Oh well... I tried.

Dick’s Sporting Goods is a piece of crap store. I ordered a boat, it took over a month to never receive it.. I was sent four of them and every single one that I received had forklift punctures in it and was unfloatable. So they were put back on to the truck. They don’t care that wasted a total of five boats. Wasted shipping charges. Will NEVER deal with This sporting goods stores ever again

....didn't wanna give it one star but oh well. BUT please show me where on policy/receipt you can't return Jordan's, and you CAN NOT try them on in the store if you're black. I literally sat there a watch someone of a lighter color try on 2 pair of Jordans but was told my 10 year old wasn't able to try the shoes on.....PLEASE HELP ME , TO MAKE THIS MAKE SENSE....DAMN SMH....and yes it has happened to other the same situation

Ordered $300 rollerblades, fedex scanned them in as if they were delivered but of course they never were. Called to open an investigation into this with fedex and Dick’s. They reshipped another pair which will take another 4+ days to get here using fedex versus overnight shipping which they should have offered…I have doubts they will ever arrive. Fedex scanned in the package as if it was delivered, i believe that is some form of fraud. I asked to use a different shipping company but they said thats not possible. I also asked if it could be delivered to my local Dick’s store, also not possible. What an absolute headache and they have sucked all the fun out of getting a nice gift for myself to help with exercise. Mind you these are $300 rollerblades which are probably overpriced by $100 at least. If the second reship doesn’t arrive then I will add another review.

I've found the staff there to be very helpful & the selection is great. I've been quite happy with them.

This is the worst experience I've ever had, My wife received a gift 2 sports bra Nike on her birthday size L, not her size we went to exchange them, her sister lost the gift receipt, so I told the customer service in the store what happened, the 2 bras total was $60, he scanned the 2 items and told me he will give a store credit for $7.45 because I don't have a receipt or gift receipt , I repeated myself my wife sister lost the gift receipt she paid $60 and now you want give me a store credit for $7.45 for both items that is a rip off. he said that is the company policy, My wife was so upset. you lost us a loyal customers. that is why you guys go out of business.

I made a purchase Friday night with Dick’s for my son(youth football rib protector). I contacted the store before I made the purchase and they assured me the product was in stock. I then ordered the product with the intention of picking it up by 10am before I drove to another town for my sons game. Again Online it said it was available. I waited until after 930 and still didn’t receive a text or a email. I then called the store. After a 10 minute wait they came back and said that they couldn’t locate the rib protector. I called to check 5 minutes before close before I ordered! It’s really ridiculous. If I would of been called or texted at 9 or a little after I could of driven to big 5 or another sports store to purchase. When I called they acted as if they could care less. Horrible customer service imo. My kids play multiple sports and I’ve made many purchases between football, baseball and wrestling. I’m definitely not going to say I’ll never shop there again but I’m very disappointed in the customer service.

Ordered cloths for my grandson...doing early Christmas shopping..good thing I started early cause there was a delay in shipping, other than that cloths were true size good quality..